Lacie Data Recovery

We are Australia's leading LaCie data recovery service. We specialise only in professional data recovery for failed drives. If you have a lacie product that is suffering from data loss then our service is for you. Our experience in lacie product data recovery ensures you have your best chance at file recovery.


Get your files back in 3 easy steps

1: Free test & quote 2: Recover data 3: Return data

Lacie Products
  • USB Drive
  • Mobile Drive
  • Rugged
  • Copilot
  • d2
  • Big
  • Mobile 
What to do if your LaCie drive is not detecting

Stop using your lacie hard drive and leave it unplugged. If data is important its best not to conduct risky experiments on your drive. Our experienced technicians will be able to diagnose the fault and recommend the best solution for data recovery. Some common problems are clicking hard drives. 

In a Windows computer you can check if your LaCie is being detected in computer management. Often when there is a hardware issue with a LaCie it will no longer show:

lacie hard drive is not detecting in computer management

On a Mac we can do a similar check in MacOS Disk Utility. To access the Disk Utility in macOS, just press Command+Space to open Spotlight search, type “Disk Utility” into the search box, and then press Enter. You can also click the Launchpad icon on your dock, click the Other folder, and then click Disk Utility:

Causes of LaCie Data Loss

LaCie hard drives are prone to many faults. There are 2 types of problems.

Software issues:

Format LaCie hard drive mistakenly.
Delete important files accidentally.
Lose the logical partitions on it.
Eject the LaCie hard disk improperly.
Have interruption during data transfer.
Be infected by malicious virus and malware.

Hardware Issues:

Not detecting in disk utility or computer management
Making clicking sounds
Slow to respond or slow to access data
Not spinning up when plugged in
Not showing LaCie drive ID
LaCie RAID degraded
LaCie drive was dropped and now wont power on

How long does it take?

Standard service: 1 ~ 4 weeks
Urgent service: 1 ~ 3 days & expedited parts delivery +$150
Emergency 24 hour service +$250

Why should I use Zero Alpha Data Recovery?

 Our success rates are the highest.
 We never give up!
 We have the worlds most advanced data recovery technology.
 University qualified in computer science.
 We can solve all problems.
 Lowest prices within the professional industry. No blood sucking corporate hierarchy or foreign stake holders.
 100% Aussie owned & operated.
 We give an honest appraisal. 
 We're not just computer science nerds at Zero Alpha, our team is fun and passionate about what we do.
 First company in Australia to be officially trained in data recovery by Advanced Computer Engineers in Russia.

Ready to get started?

What are you waiting for? Submit a job and get your data back now!

Step 1: Free test & quote. Walk in or deliver
Step 2: Check your data recovery results
Step 3: Return your data!

For deliveries please use padding and a box.


Zero Alpha
Shop 1, 68 Alexander Street
Crows Nest NSW 2065
(02) 8960 4473




Zero Alpha
2491 Sandgate Road
Boondall QLD 4034
(07) 3265 5547