Western Digital 2TB My Passport with WD20SDRW-11VUUS1 Hard Drive

The Western Digital 2TB My Passport with the internal drive model WD20SDRW-11VUUS1 represents a compact and reliable storage solution tailored for users needing ample capacity on the go. Its portable design allows for easy transportation, making it ideal for users who require access to their data while traveling or on the move. With a spacious 2TB capacity, this external hard drive offers plenty of room to store a variety of files, including documents, photos, videos, and music. The WD20SDRW-11VUUS1 internal drive ensures dependable performance and data integrity, providing users with peace of mind that their files are safe and accessible. Whether used for backing up important files, expanding storage capacity, or transferring data between devices, the Western Digital 2TB My Passport offers users a reliable and convenient storage solution for their digital needs.

When faced with a Western Digital 2TB My Passport external hard drive featuring the WD20SDRW-11VUUS1 internal drive that exhibits clicking noises and irregular spinning behavior—spinning up followed by an immediate spin-down—Zero Alpha Data Recovery addresses the challenge with expertise and precision. Clicking noises and erratic spinning can indicate mechanical issues within the hard drive, potentially leading to data loss or inaccessibility. Recognizing the urgency and importance of retrieving the data stored within the drive, Zero Alpha's skilled technicians embark on a comprehensive diagnostic and recovery process. Leveraging their expertise and specialized tools, they carefully assess the drive's condition to identify the root cause of the clicking and spinning issues. Through meticulous attention to detail and advanced recovery techniques, Zero Alpha aims to stabilize the drive and retrieve as much data as possible while minimizing the risk of further damage. This challenging recovery underscores Zero Alpha's technical proficiency and dedication to delivering reliable solutions in complex data loss scenarios, reaffirming their reputation as a trusted provider of data recovery services.

Caselog

20May2024 - Drive is clicking and spins up and spins down. suspected hardware error. Opened case

Western Digital 2TB My Passport with WD20SDRW-11VUUS1 Hard Drive

20May 2024: the drive was clicking and spinning down.MHA SWAP. Detected via usb,SED locked.Could see the file system in the task but drive had bad sectors and it was slow to read the HFS file system.

PCB 2060-8000067-001 REV P1

Model : WDC WD20SDRW-11VUUS1
Serial : WD-WX72A61HU16L
Firmware : 01.01A01
Capacity : 2 TB (3 906 963 632)

Family:................................. : Charger 2.5"
Techno mode key......................... : Ok
 
HDD Status sector....................... : Ok
 
RAM:
System controller (SoC)................. : 88i1053A0 0x(5460)
HDD Info reading........................ : Ok
Heads number............................ : 4
Cyl Count............................... : 384
 
ROM:
Read ROM................................ : HDDs ROM reading error VSC Command error: SED DRIVE LOCKED
 
Relocations............................. : 0 (0)
Read ROM DCM............................ : Ok
 
Power up log reading.................... : RAM Table reading error VSC Command error: SED DRIVE LOCKED
 
Service area:
SA dir reading (ID)..................... : Ok
Dir items loaded........................ : 0
HDD has been prepared for data recovery
 
SA Access............................... : Copy 0,Copy 1
 
Configuration reading................... : Module ID 02 reading error VSC Command error: SED DRIVE LOCKED
 
DCM in module 47........................ : Module ID 47 reading error VSC Command error: SED DRIVE LOCKED
DCM in module 0A........................ : Module ID 0A reading error VSC Command error: SED DRIVE LOCKED
DCM in module 02........................ : 

10June24: I removed HDD from the case, I can hear it that it sounds like stiction. but it is a bit weird,it sometimes buzzing,or not spinning,something could be wrong with pcb too. Pcb # 2060-800067-001 Rev P1