Crucial SSD MX500 CT500MX500SSD1

The Crucial External SSD MX500 CT500MX500SSD1 represents a pinnacle of portable storage technology, offering unparalleled performance and reliability in a compact form factor. Boasting a generous capacity of 500GB, this SSD provides ample space for storing a vast array of files, from documents and multimedia to large software applications. With its cutting-edge SATA III interface, the MX500 CT500MX500SSD1 delivers lightning-fast data transfer speeds, ensuring swift access to stored content. Built with Micron 3D NAND technology and equipped with AES 256-bit hardware encryption, this SSD prioritizes data security while maintaining exceptional durability and longevity. Its sleek and durable design makes it the ideal companion for professionals on the go, providing peace of mind knowing that their valuable data is safely stored and readily accessible at all times. Whether used for creative projects, gaming, or everyday computing tasks, the Crucial External SSD MX500 CT500MX500SSD1 sets a new standard for portable storage excellence.

When a customer brought in a Crucial External SSD MX500 CT500MX500SSD1 that was not being detected by their computer, Zero Alpha Data Recovery faced a unique and urgent data recovery challenge. The inability of the external SSD to be detected indicated a potential failure in the drive's connectivity or internal components, posing a risk of data loss for the customer. Recognizing the critical importance of the stored information, Zero Alpha's skilled technicians swiftly initiated a comprehensive diagnostic process to pinpoint the root cause of the detection issue. Utilizing specialized tools and expertise, they meticulously examined the SSD's internal components, focusing on potential connectivity issues, firmware conflicts, or electronic failures. Through diligent troubleshooting and precise interventions, Zero Alpha successfully resolved the detection problem, ensuring that the customer's crucial data remained accessible. This successful recovery not only showcased Zero Alpha's technical proficiency but also underscored their unwavering commitment to delivering reliable data recovery solutions in the face of challenging scenarios. As a result, the customer left with a fully operational Crucial External SSD MX500 CT500MX500SSD1, safeguarding their valuable data and reaffirming Zero Alpha's reputation as a trusted partner in data recovery endeavors.

Caselog

12/03/24 - Opened the casing of the SSD. The controller is SM2258H, supported by pc3000

Test point is JP3

Selected family......................... : Crucial BX500
Controller.............................. : SM2258XT
 
SSD status:
SSD is in ready state................... : No
Firmware mode........................... : Unknown
SSD is locked........................... : Unknown
SSD is in Safe Mode..................... : Unknown
Logical access is possible.............. : No
Physical access is possible............. : No
 
Ready state waiting..................... : Ok
Power Off
Power On
Ready state waiting..................... : Ok
Safe mode............................... : Ok
 
SSD status:
SSD is in ready state................... : Yes
Firmware mode........................... : ROM
SSD error code.......................... : 0x00 (No errors)
SSD is locked........................... : No
SSD is in Safe Mode..................... : Yes
Logical access is possible.............. : No
Physical access is possible............. : No
 
Chips id................................ : 2CA40832A100
Vendor.................................. : Micron
Type.................................... : 64L(B16A) TLC
 
Loader uploading
****************************************
   MPISP code name......................... : S1007A0 IMB16_00; S0104D(N)
    
   S1007A0 IMB16_00; S0104D(N)............. : Ok
   Calling executable code................. : Ok
   Invalid sectors per regions value (0xFFFF0000)
    
   Seed table reading

Update 26Mar24: After trying various utilities including the recommended ADATA utility for SM2258H we could not get data access using the almost 100 different loaders to initialise this SSD for recovery. So I tried again using the Crucial BX500 SM2258XT and finally some success. It did take over 5 minutes to load the utility and it loaded CP modules etc. No need for loader. I skipped this as I wanted to check for data access first and yes there was data access now. Making a DE task via the utility did not work. I used sata1 port direct and I was able to make a task to get all the data back. Here is a copy of the successful data recovery utility log file:

Selected family......................... : Crucial BX500
Controller.............................. : SM2258XT
 
SSD status:
SSD is in ready state................... : Yes
Firmware mode........................... : ROM
SSD error code.......................... : 0x00 (No errors)
SSD is locked........................... : No
SSD is in Safe Mode..................... : Yes
Logical access is possible.............. : No
Physical access is possible............. : No
 
Chips id................................ : 2CA40832A100
Vendor.................................. : Micron
Type.................................... : 64L(B16A) TLC
 
Loader uploading
****************************************
   Loader is not uploaded! Some utility functions may not work properly!
****************************************
 
Microchips information uploading........ : Ok
SSD parameters reading.................. : Ok
Params buf checking error
 
Table is not loaded!
Reassigned block table loading.......... : Operation aborted
 
CP table loading
   CP blocks not found
Completed
 
CP blocks not found
Params buf checking error
CP 0004 not found
USER password........................... : No