Zero Alpha has been providing customers with data recovery solutions for over 12 years. 

We are an Australian company that is globally recognised for our world class tools & clean room. 

Zero Alpha gives you the best chance of recovering your important data - LOWEST PRICE GUARANTEE




We get files back from faulty and damaged drives

Has your hard drive stopped working?

Deleted, formatted or corrupted?

We can help get your files back!


Our Data Recovery Services

Any Brand, Any Problem. Free Assessment

hard drive data recovery

Hard Drive

We get data back from HDD failure
Western Digital | Seagate | Toshiba | Samsung
Click to see our Hard Drive data recovery services
Unbeatable success
raid data recovery


We are server data recovery specialists for all types of multi drive systems. RAID, NAS & SAN
Brisbane - Sydney - Melbourne
Click to see our RAID data recovery service
phone data recovery


Apple iPhone  | Samsung Galaxy
Water damaged phone data recovery
We recover data from phones that wont turn on
Click to see our phone data recovery services
ssd data recovery


Solid State Drive data recovery. SSD not detected, SSD Deleted files, SSD software and hardware data recovery. Samsung Evo, Crucial, Intel, WD, Silicon Power & Kingston.
usb data recovery


We get files back from faulty and damaged USB flash drives. Has your USB drive stopped working? or no longer detected? Deleted, formatted or corrupted? Click to see our USB data recovery services
camera data recovery

Memory Card

We get photos back from faulty and damaged Memory Cards. Has your SD memory card stopped working? or no longer detected? Deleted, formatted or corrupted? Sandisk, Verbatim Toshiba.


Data Recovery Locations

Zero Alpha

Level 3 / 240 Queen Street

Brisbane City QLD 4000

Opposite the Apple Store
Deliveries: Zero Alpha / Christie Spaces, GPO Box 2398, BRISBANE QLD 4000

07 3036 7651 - Please Call Ahead

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Zero Alpha

2491 Sandgate Road

Boondall QLD 4034

Opposite Ice Skating

07 3741 3938 - Please Call Ahead

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Zero Alpha

925 / 100 Walker Street

North Sydney NSW 2060

Level 9 - Exit Elevator and Turn Right

02 8960 4473 - Please Call Ahead

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Zero Alpha

454 Collins Street

Melbourne VIC 3000

See reception for service.

03 8637 0361 - Please Call Ahead

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Data Recovery Advice

We recommend in all cases of data loss to leave your drive turned off. A hard drive that is left off will prevent further damage. Sometimes data loss can be distressing. You can call our super friendly hotline for advice on 1300 001 211. We will be able to provide you with reassuring advice on what to do next. The most important advice is not to panic. Hard drives are complicated and highly delicate devices, so leave it turned off and 

Avoid unqualified friends, family members or internet suggestions. Most of the these people have good intentions to help you but their unqualified advice usually leads to risky experiments which risks making the problem worse.

Avoid internet apps, Windows checkdisk or Mac first aid disk check. These apps are not sophisticated enough to deal with faulty drives and can cause data rearrangement that can risk permanent data loss or make a data recovery job more expensive than it needed to be. Data recovery has the highest level of success when its left its in most original condition.

Beware of websites claiming to be experts. They use fake "Stock" photos and promote overconfident success rates. These charlatans are known for outsourcing the drives to unknown locations, overcharging or attempt data recovery with no professional equipment.

Can you recover data from my drive?

Yes! we recover data from the most complex problems. Our data recovery lab will diagnose the problem with your media first. We provide a FREE initial assessment. All our prices are advertised with simple flat rates depending on the problem. We are Australia's lowest priced professional data recovery service. We will provide you with an action plan to get your files back. Once we know what is wrong with your drive we can tell you everything you want to know to get the data back safely and securely. We have direct access to all manufacturers diagnostic equipment. This is how we are able to find out exactly what is wrong with your device or media. We have years of experience to solve all problems. Our lab is equipped with all the worlds leading tools. This is what gives our dedicated data recovery service a higher advantage for success than a regular local computer repair store.

Data Recovery Success Rate

Professional data recovery generally has a high success rate. Most cases can be recovered. The most difficult cases are with low quality cheap media with severe damage. We get data back from the most difficult cases and have provided data recovery for high profile court cases, celebrities, government, business and the professional IT industry.

Common Hard Drive Data Recovery

recovering data from a failed hard drive inside a clean room

Hard Drive is not detected

We get data back from Hard Drives, Memory Cards or USB's that are not detected by your pc, computer or mac: A Hard Drive that has malfunctioned will not detect in any computer. Sometimes it may still make a chime sound or freeze your computer. Our Hard Drive data recovery service has years of experience solving these issues. Visit one of our locations and we can help correctly diagnose the problem. Why is my Hard Drive Not Showing Up in Windows and How to get data backData corruption is a common cause for a Hard Drive to lose data when it has been interrupted during a read and write cycle. Examples are when it's not ejected properly.

data recovery from a hdd not detected by computer

Clicking or buzzing sounds

We get data back from clicking Hard Drive drives: Clicking HDD's are common. You may hear this problem called the click of death. Hard drives have a read/write head assembly and if they get damaged or fail will cause the actuator to bounce back and forth, resulting in the clicking sound. Zero Alpha has years of experience replacing faulty heads on hard drives. This highly specialised work is very delicate and requires very specialised equipment and procedures. Why is my Hard Drive Clicking?  If you hear your hard drive clicking then we recommend leaving it unplugged because it can cause further damage to the drive the longer its left in this state.

error message: the disk you inserted was not detected

Damaged or dropped Hard Drive

Portable drives are vulnerable to being dropped and knocked about during movements. A dropped drive can cause serious damage to the delicate components inside it. Zero Alpha has a high success rate for solving file recovery from this common practice. Once a drive has been damaged this way it will need its data recovered and stored on a new drive. What to do when you lose data. Warning: Do not open your drive! Unfortunately we are seeing more customers opening their drive based on the advice of amateur youtube videos. This work requires highly specialised tools and you only get one chance, so don't ruin your drive or make it more expensive to recover!

data recovery from a drive with deleted files and folders

Deleted Files or Folders

Recover Deleted Files & Folders from Hard Drive flash sticks: When data is deleted computers remove the indexing to the files so that the hard drive space becomes available for new data. Zero Alpha can find these files giving you a high success rate for deleted file data recovery also known as undeletion. We can find your deleted files and return them safely to you whether its a mac or windows computer. If you have lost files from an accidental delete button press then we recommend that you leave your pc turned off. We will locate them safely from a read only state. Give us a call and we can help provide the correct technical support you need.

drive causes computer to freeze when connected

Drive freezes, becomes unresponsive or is slow

We get data back from the Insert disk error: The please insert a disk into Hard Drive Drive occurs when their is a fault with your Hard Drive drive. Our data recovery services are well experienced with solving this problem. If you see this message its best to leave your Hard Drive stick unplugged and take it to us for a free evaluation. You need to format the disk in drive, error message: If you see this message its very important you don't click on format as this will cause further damage to the files on your Hard Drive stick. Just unplug it and visit us for further advice. In most cases we can get your files back.

hard drive data recovery company

You need to format the disk in drive D: before you can use it. Do you want to format it?

We get data back from the format the disk in drive error: Its very important that you do not format disk if you see this error as it will overwrite your existing data making it harder to recover. Don't panic if you see this error as its very common and we have a high success rate for getting your data back. Its best to avoid any disk checking programs as they will attempt to repair the file system by rearranging everything. Our professional data recovery service will find your documents or pictures using a read only method. This minimises the risk of permanently damaging files.

Why choose Zero Alpha Data Recovery?

Experience matters! Professional data recovery service since 1999
We have the World's most advanced data recovery technology
Lowest priced affordable data recovery in Australia.
Most preferred data recovery company for Home, Business & Government
If it stores data we can help regardless of the problem
100% Aussie owned & operated.
We give an honest FREE appraisal of your hard drive
We're not just computer science nerds at Zero Alpha, our team is fun and passionate about what we do.
First company in Australia officially certified in data recovery technology
University qualified in computer science.

Ready to start the data recovery process?

zero alpha data recovery

Submit a job and get your data back now!

Step 1: Drop off or post your drive. For deliveries please use padding and a box.
Step 2: Free Evaluation & Quote
Step 3: Return your files


Yes, we provide professional, secure data recovery services. So, if you’re based in the Brisbane, Sydney or Melbourne and you’re looking to recover your data, call us on 1300 001 211.

Yes. All our work is performed at our data recovery office.

Yes. You can collect your media or we can deliver it to you.

Yes. We can provide fast turnaround data recovery service to our customers.

We are Australia's lowest priced professional data recovery service. We quote off a simple flat rate pricing table depending on the problem with your drive. If you find a cheaper quote anywhere else please call us on 1300 001 211 so we can beat it.

Yes. Our data recovery service can assist with all brands and types of media.

Our Clients

recovering data from a bank server


Reserve Bank of Australia
Server Data Recovery

police data recovery


Queensland Police Service
Criminal Investigation Branch
High Profile Forensic data recovery

government data recovery


Hospitals, Universities and Education.
Apple & Windows Server RAID recovery.
Fire & Emergency Services.

Air Services Australia

Air Traffic Control Tower
Brisbane Airport
Hard disk drive data recovery

journalist data recovery

The Daily Telegraph


Phone Data recovery

tv station data recovery

TV Station

Data recovery for Studios & Producers
of popular TV Shows