RAID DATA RECOVERY

Zero Alpha provides professional RAID and NAS data recovery for failed RAID arrays, inaccessible NAS devices, hard drive failures, RAID controller faults and corrupted storage volumes.

Common RAID Problems



recovering data from a failed hard drive inside a clean room

Drive failures

Drive failures are common in RAID arrays. Brands like Seagate, WD, and Toshiba are prone to failures over time. At Zero Alpha, we have extensive experience recovering data from these brands. Our team of experts understands the complexities of RAID systems and we are adept at recovering data even from failed drives.

raid data recovery service

Rebuild Errors

Rebuild errors occur when another drive fails during a RAID rebuild process. This can result in data loss across brands such as Dell, HP, and Lenovo RAID systems. Zero Alpha has the skills and resources to handle these complex scenarios. Our recovery process includes secure tools and procedures to ensure a successful rebuild and data recovery.

data recovery from sas drive failed in raid system

SAS or SATA Hard Drive Recovery

There are 2 types of server hard drives. SAS and SATA. We are capable of recovering data from either. Most systems have individual drive LED lights that will show an error if one of your sas or sata hard drives fails. What to do when you lose data. Warning: Do not open your drive! Unfortunately we are seeing more customers opening their drive based on the advice of amateur youtube videos. This work requires highly specialised tools and you only get one chance, so don't ruin your drive or make it more expensive to recover!

recovering data from a qnap raid hospital server

RAID Controller Failures

RAID controllers like those from IBM, Adaptec, or LSI can occasionally fail, making data inaccessible. NAS systems also like Drobo, QNAP, Synology & Promise. Zero Alpha offers specialized recovery services that address controller failures. Our team has the expertise to work with a variety of RAID controllers, ensuring your data is retrieved safely.  Incorrect reconfiguration of RAID settings can cause catastrophic data loss.

raid volume degraded error message

Software Corruption

Software corruption can occur due to malware attacks, system crashes, or power outages and can affect various RAID systems like Dell, Cisco, or Lenovo. Zero Alpha has comprehensive solutions to recover data from such corrupted systems. Our tools are designed to navigate this corruption, ensuring data recovery and system restoration.

getting data back from a raid server with multiple drive failure

Human Errors. Do not experiement with the settings or drives

Want to know how to lose all your data? Simple. Call your IT support person who has no experience with solving server problems and ask them to run damaging experiments, like modifying the server firmware settings or removing and experimenting with individual disk drives. Seriously, this is unfortunately one of the biggest mistakes someone can make. These systems are easy for an expert to recover until someone starts rearranging the original settings. A RAID system is a giant digital jigsaw puzzle. It's very obvious to our staff when a system has been tampered with by a panicked user. If you can't access it, then it's time for a professional to step in.

Brands we recover data from

Typical brands and systems our company rescues data from:

  • Adaptec
  • Areca
  • ASUSTOR
  • Broadcom (LSI MegaRAID)
  • Buffalo LinkStation
  • CalDigit
  • Cisco
  • D-Link
  • Dell
  • Dell EMC
  • Drobo
  • Fujitsu
  • G-Technology
  • Hewlett Packard Enterprise
  • HighPoint
  • Hitachi Vantara
  • IBM
  • Icy Box
  • Infortrend
  • Iomega
  • LaCie
  • Lenovo
  • Linux mdadm
  • NetApp
  • Netgear
  • Overland-Tandberg
  • OWC ThunderBay
  • Promise Pegasus
  • Pure Storage
  • QNAP
  • QSAN
  • Sans Digital
  • Seagate
  • Supermicro
  • Synology
  • TerraMaster
  • Thecus
  • TrueNAS
  • Unraid
  • WD My Book Duo
  • WD My Cloud
  • Windows Storage Spaces
  • ZyXEL

RAID Data Loss Advice

The worst data loss can occur when you get your IT support person involved. Without specialised data recovery experience, they can cause irreversible damage by changing settings, running repair tools or experimenting with faulty drives. RAID systems can go offline for relatively simple reasons, and our experienced engineers find it very easy to get the data back. Data recovery is a highly specialised field. It's like asking someone who can't swim to rescue a drowning person.

TURN IT OFF Prevent further damage to your device
RISKY EXPERIMENTS Avoid unqualified advice and service See the Data Recovery wall of shame

How much does server data recovery cost?

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How long does data recovery take?

Economy

1 to 4 Weeks average non urgency
Jobs completed in queue

Rapid ASAP

Rapid response including afterhours

+$395

 

Why choose Zero Alpha Data Recovery?

Est. 1999Experience matters! Professional data recovery since 1999.
100% Aussie Proudly Australian Veteran owned and operated.
Lowest Prices Australia's lowest priced professional data recovery service.

Our Clients

Trusted by Government, Universities, Hospitals, Businesses and Aussie families

  • Reserve Bank of Australia
  • Queensland Police Service
  • Government, hospitals and universities
  • Air Services Australia
  • The Daily Telegraph
  • Television station
  • Brisbane City Council
  • Department of Veteran Affairs
  • Destination NSW
  • James Cook University
  • Western Sydney University
  • The University of Queensland
  • Deadly Connections
  • Queensland African Communities Council
  • Queensland Performing Arts Centre
  • Queensland Fire and Emergency Services
  • Southern Cross Austereo
  • KFC

Frequently Asked Questions

What types of devices can you recover data from?

We provide professional data recovery services for hard drives, SSDs, USB flash drives, memory cards, phones and servers, including RAID and NAS systems. We work with all major brands.

How much does data recovery cost?

Zero Alpha is proud to be Australia's lowest priced professional data recovery service. Our pricing is based on the type of device and the problem affecting it. You can get an instant price using our website, or see our prices page.

How long does data recovery take?

We offer two service options: Rapid ASAP, for customers who need their data recovered as soon as possible, and Economy, for customers who are happy to wait in our data recovery queue.

What is your data recovery success rate?

Most data recovery cases can be recovered successfully. Cases that cannot be recovered generally involve low-quality devices with severe damage.

How do I send my device to Zero Alpha?

You can drop off your device at one of our locations or mail it to us from anywhere in Australia. Visit our booking page to arrange your data recovery.

Is my data kept private and secure?

We handle customer devices and recovered data professionally and confidentially. Recovered data is provided only to the customer or their authorised representative.

Can you recover data from a damaged or non-working hard drive?

Yes. We recover data from drives affected by electronic faults, mechanical damage, firmware problems and other failures. If your drive is making unusual noises or has suffered physical damage, turn it off and avoid further use to reduce the risk of additional damage.

Where is the data recovery work performed?

All data recovery work is performed by our own team at our data recovery facilities. We do not outsource recovery work to other companies. You can submit your device through one of our drop-off locations or mail it to us from anywhere in Australia.

Ready to start the data recovery process?

RAID Data Recovery Caselogs