Brisbane Data Recovery Service

Zero Alpha has been providing Brisbane customers both personal and business, with data recovery solutions for over 12 years. 

We are an Australian company that is globally recognised for our world class tools & clean room. 

Zero Alpha gives you the best chance of recovering your important data - LOWEST PRICE GUARANTEED

Visit us or Deliver

Open 9:00am - 5:00pm Monday to Friday. Visit us for a free evaluation or deliver your media.

Zero Alpha
2491 Sandgate Road
Boondall QLD 4034
Customer Service Hotline:
07 3265 5547
1300 001 211

Types of Data Recovery

Hard Drive
There are 2 types of hard drive data recovery. Software problems: Deleted, Corrupted & Overwritten. Hardware problems: Drive is not responding, hard drive is not detected & hard drive is making a clicking sound. Common brands:
Western Digital | Seagate | Toshiba | Samsung

Servers or  RAID Data Recovery. Common types:
Rack Mount | Blade Mount | Tower
We are highly experienced with raid and server data recovery. We have saved files from every type of industry from large corporations, government departments and home office.
Apple iPhone Data Recovery | Samsung Galaxy Data Recovery | Water damaged phone data recovery | We recover data from phones that wont turn on. Deleted data recovery
Solid State
SSD Data Recovery | Solid State Drive data recovery | SSD not detected data recovery, SSD deleted files, SSD software and hardware data recovery. We can perform chip off data recovery for all brands including: Samsung Evo, Crucial, Intel, Silicon Power & Kingston
USB Data Recovery | USB flash drives | USB thumb sticks | USB not detected - Deleted data from USB - Corrupted USB drive data recovery
Memory Card
Camera Card Data Recovery. All types: SD micro SD. Deleted Photos. Corrupted Data Recovery. Card not recognised in computer data recovery
Data Recovery Advice

We recommend in all cases of data loss to leave your drive turned off. A hard drive that is left off will prevent further damage. Sometimes data loss can be distressing. You can call our super friendly hotline for advice on 1300 001 211. We will be able to provide you with reassuring advice on what to do next.

Avoid unqualified friends, family members or internet suggestions. Most of the these people have good intentions to help you but their unqualified advice usually leads to risky experiments.

Avoid internet apps, Windows checkdisk or Mac first aid disk check. These apps are not sophisticated enough to deal with faulty drives and can cause data rearrangement that can risk permanent data loss or make a data recovery job more expensive than it needed to be.

Avoid being overcharged. Unfortunately we get occasional reports of businesses trying to take advantage of customers by charging exorbitant prices well into the thousands. Clever marketing tricks to gain your confidence includes underquoting with a low starting price. Our prices are advertised with no hidden extras. Lowest prices guaranteed.

How to recover data from failed hard drive

Our data recovery lab will diagnose the problem with your media first. We provide a FREE test & quote. Our pricing is the lowest price guaranteed. As Australia's leading data recovery service we will then have an action plan to get your files back.

The 5 Most Common Causes of Hard Drive Failure

1. Hard Drive is not detecting

A hard drive that has malfunctioned will not detect in any computer or BIOS. These issues are caused by bad sectors, firmware damage or heads damage and is the most common problem we see. Data recovery is possible.

2. Computer fails to start up

A malfunctioning hard drive can prevent your computer, laptop or server from booting up. Symptoms range from errors about the start up drive missing, freezing on the Windows or Apple logo or slow and unresponsive. Data recovery 

3. Accidentally dropped portable drive

Dropping a drive can cause internal damage. Known as a head crash in the data recovery industry common symptoms are drive that make clicking sounds, buzzing sounds or no longer become readable. We have world class tools to recover data from these problems in a clean room.

4. Accidentally deleted files or folders

When data is deleted computers remove the indexing to the files so that the hard drive space becomes available for new data. Zero Alpha can find these files giving you a high success rate for deleted file data recovery.

5. Corruption

Corruption can occur when a read-write cycle is interrupted. Common corruption problems can cause boot sector damage, partition table damage or even file and folder loss. The success rate for corrupted data recovery is high.

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How much does data recovery cost?
Hard Drive & SSD
Level 1 - Software Problems (Deleted/Corrupted) $249 No data no charge
Level 2 - Complex Software Problems (Overwritten/Virus/Encrypted) $549 No data no charge
Level 3 - Hardware Problems (Not detected or Not responding) $689 No data no charge
Level 4 - Complex Hardware Problem (Clicking Sounds) $495 Attempt + $495 Success
RAID - Server - NAS
Level 1 - Software Problems (Deleted/Corrupted) $395 No data no charge
Level 2 - Complex Software Problems (Raid destriping/Overwritten) $695 No data no charge
Level 3 - Hardware Problems (Raid degraded/drives not detected) $795 No data no charge
Level 4 - Hardware Problems (Severe failure) Call for Quote: 1300 001 211
USB & Memory Card
Level 1 - Software problems (Deleted/Corrupted) $195 No data no charge
Level 2 - Hardware issues (Not detected/Broken/LED not blinking/Chip off data recovery) $395 No data no charge
Level 3 - Hardware (Non industry standard hardware) Call for Quote: 1300 001 211
Software Problems (Deleted) $495 No data no charge
Hardware Problems (Phone wont turn on) $495 No data no charge
Priority Service
Urgent (Covers immediate work and fastest shipping of parts) + $150
Emergency (24 hour service) + $250
Lowest Price Guarantee
If you find a competitor with a lower price please call us on 1300 001 211 so our staff can destroy it
How long does data recovery take?

Standard service: 1 ~ 4 weeks
Urgent service: 1 ~ 3 days +$150
Emergency 24 hour service +$250

Why choose Zero Alpha data recovery Brisbane?

 Experience matters! Professional data recovery for over 12 years.
 We have recovered data for home users, small business and even the largest corporations in Brisbane Queensland.
 We have the worlds most advanced data recovery technology.
 University qualified in computer science.
 Lowest prices within the professional industry. No blood sucking corporate hierarchy or foreign stake holders.
 100% Aussie owned & operated.
 We give an honest appraisal of your hard drive and will explain how we will get your data back during the quote.
 We're not just computer science nerds at Zero Alpha, our team is fun and passionate about what we do.
 First company in Australia to be officially trained in data recovery by Advanced Computer Engineers in Russia.
 After service computer support to make sure your IT department or customers get up and running again.

Ready to start the data recovery process?

Brisbane RAID data recovery service

What are you waiting for? Submit a job and get your data back now!

Step 1: Drop off or send your media to 2491 Sandgate Road, Boondall QLD 4034
Step 2: Free Evaluation & Quote
Step 3: Return your files

For deliveries please use padding and a box.


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