Brisbane Data Recovery Service

Zero Alpha has been providing Brisbane customers both personal and business, with data recovery solutions for over 12 years. 

We are an Australian company that is globally recognised for our world class tools & clean room. 

Zero Alpha gives you the best chance of recovering your important data - LOWEST PRICE GUARANTEED

Visit us or Deliver

Open 9:00am - 5:00pm Monday to Friday. Visit us for a free evaluation or deliver your media.

Types of Data Recovery

Data Recovery Advice

We recommend in all cases of data loss to leave your drive turned off. A hard drive that is left off will prevent further damage. Sometimes data loss can be distressing. You can call our super friendly hotline for advice on 1300 001 211. We will be able to provide you with reassuring advice on what to do next.

Avoid unqualified friends, family members or internet suggestions. Most of the these people have good intentions to help you but their unqualified advice usually leads to risky experiments.

Avoid internet apps, Windows checkdisk or Mac first aid disk check. These apps are not sophisticated enough to deal with faulty drives and can cause data rearrangement that can risk permanent data loss or make a data recovery job more expensive than it needed to be.

Avoid being overcharged. Unfortunately we get occasional reports of businesses trying to take advantage of customers by charging exorbitant prices well into the thousands. Clever marketing tricks to gain your confidence includes underquoting with a low starting price. Our prices are advertised with no hidden extras. Lowest prices guaranteed.

How to recover data from failed hard drive

Our data recovery lab will diagnose the problem with your media first. We provide a FREE test & quote. Our pricing is the lowest price guaranteed. As Australia's leading data recovery service we will then have an action plan to get your files back.

The 5 Most Common Causes of Hard Drive Failure

1. Hard Drive is not detecting

A hard drive that has malfunctioned will not detect in any computer or BIOS. These issues are caused by bad sectors, firmware damage or heads damage and is the most common problem we see. Data recovery is possible.

2. Computer fails to start up

A malfunctioning hard drive can prevent your computer, laptop or server from booting up. Symptoms range from errors about the start up drive missing, freezing on the Windows or Apple logo or slow and unresponsive. Data recovery 

3. Accidentally dropped portable drive

Dropping a drive can cause internal damage. Known as a head crash in the data recovery industry common symptoms are drive that make clicking sounds, buzzing sounds or no longer become readable. We have world class tools to recover data from these problems in a clean room.

4. Accidentally deleted files or folders

When data is deleted computers remove the indexing to the files so that the hard drive space becomes available for new data. Zero Alpha can find these files giving you a high success rate for deleted file data recovery.

5. Corruption

Corruption can occur when a read-write cycle is interrupted. Common corruption problems can cause boot sector damage, partition table damage or even file and folder loss. The success rate for corrupted data recovery is high.