Hard drive data recovery service for all problems including Seagate, Western Digital, Toshiba, Hitachi & Samsung.

We are an Australian company that is globally recognised for our world class tools & clean room. 

Zero Alpha gives you the best chance of recovering your important data - LOWEST PRICE GUARANTEE


Common Hard Drive Data Recovery Solutions

recovering data from a failed hard drive inside a clean room

Mechanical Failure Data Recovery

Our professional team at Zero Alpha excels in hard drive data recovery, expertly handling mechanical issues in Western Digital, Seagate, Toshiba, Hitachi, and Samsung drives. Symptoms such as clicking noises, unresponsiveness, or drive recognition errors suggest a physical problem. Using state-of-the-art cleanroom facilities, we meticulously work on drive components: the spindle, platter, read-write head, and actuator. We apply proven techniques to rectify bad sectors, firmware corruption, and head crashes. With Zero Alpha, you can confidently regain access to your critical data, safeguarding it from potential hard drive mechanical failures.

usb hard drive head swap data recovery in clean room

USB Portable HDD Data Recovery

At Zero Alpha, we expertly restore data from portable USB hard drives, including renowned brands like Seagate, Western Digital, HGST and Toshiba, even when faced with the most challenging issues. We understand it's common to accidentally drop these drives, leading to distressing symptoms like buzzing and clicking noises, drive unresponsiveness, or slow performance. Our adept technicians are skilled in addressing these issues, caused by internal damage to the read-write heads, platters, or the drive motor. By employing specialized techniques and advanced tools, Zero Alpha ensures the highest possible data retrieval from your mishandled USB hard drives.

error message: the disk you inserted was not detected

Clean Room Data Recovery

Zero Alpha employs cutting-edge tools and technology in a state-of-the-art cleanroom for optimal hard drive data recovery. We use specialized equipment, including hard drive duplicators, write blockers, and firmware repair tools, for precise data extraction from brands like Seagate, Toshiba, Hitachi HGST and Western Digital. Our cleanroom environment mitigates contamination risk during the delicate process of handling internal hard drive components. With Zero Alpha, your data recovery is facilitated using leading industry methods, ensuring maximum recovery from hard drive failures in the safest possible conditions.

data recovery from a drive with deleted files and folders

Software Problems Data Recovery

Zero Alpha excels in recovering data from hard drives suffering from all types of software problems. Whether it's Microsoft Windows or Apple macOS, we can handle file system corruption, boot sector errors, partition table issues, bad sectors, and even complex RAID configuration errors. Our expert team utilizes advanced software tools to tackle issues across various file systems, including NTFS, FAT, HFS+, and APFS. With Zero Alpha, you can confidently trust in the successful retrieval of your data, even when facing the most challenging software-related hard drive complications.

getting files back from a hard drive with bad sectors

Bad Sector Troubleshooting

Zero Alpha is a leader in recovering data from hard drives plagued with bad sectors. Symptoms like frequent system crashes, file corruption, slow drive performance, and difficulty in opening files or running applications indicate bad sectors. We tackle hard-to-access areas, perform low-level disk imaging, and use advanced software tools to extract as much data as possible. Our expertise covers brands such as Seagate, Toshiba, Western Digital and HGST. With Zero Alpha, your data recovery from bad-sector-affected hard drives is managed with unrivaled precision and skill.

hard drive pcb (printed circuit board) chip reading data recovery

Printed Circuit Board (PCB) Issues

Zero Alpha leads in recovering data from hard drives with PCB (Printed Circuit Board) issues, common in major brands like Western Digital, Seagate, and Toshiba. Problems such as drive not powering up, spinning, or being recognized can stem from PCB failure. Our team's expertise lies in diagnosing and rectifying PCB-related issues: firmware corruption, short-circuits, or burned components. We've honed our skills in replacing and reprogramming PCBs, preserving the unique adaptive data necessary for drive operation. With Zero Alpha, your data's recovery from hard drive PCB problems is in the hands of industry-leading experts.

Data Recovery Advice

In the event of data loss, we strongly advise you to power off your drive immediately. By keeping your hard drive turned off, you can prevent any additional damage from occurring. We understand that experiencing data loss can be distressing, and we're here to help ease your concerns. Feel free to reach out to our friendly hotline at 1300 001 211 for expert advice on the next steps to take. Remember, the most important thing is to remain calm. Hard drives are intricate and delicate devices, so keeping it turned off is crucial.

Steer clear of unqualified friends, family members, or internet suggestions when it comes to data recovery. While their intentions may be good, following their unqualified advice can lead to risky experiments that might exacerbate the problem. See our The Data Recovery wall of shame page if you don't believe us. It's best to avoid relying on internet apps, such as Windows check disk or Mac first aid disk check. These applications lack the sophistication required to handle faulty drives and may inadvertently cause data rearrangement, potentially resulting in permanent data loss or making the data recovery process more expensive than necessary. To achieve the highest level of success in data recovery, it's essential to leave the drive in its most original condition.

Exercise caution when encountering websites that claim to be experts in data recovery. These websites often employ fake "Stock" photos and boast exaggerated success rates to mislead unsuspecting individuals. These charlatans are notorious for outsourcing drives to unknown locations, overcharging their customers, or attempting data recovery without utilising professional equipment. It's crucial to rely on reputable and trustworthy data recovery professionals who have the expertise, resources, and genuine commitment to deliver the best possible outcome for your data recovery needs. See The Data Recovery wall of shame where we post all work done by charlatans.

Are you in need of data recovery services for your drive?

We specialise in tackling even the most intricate data retrieval challenges. Our state-of-the-art data recovery lab is dedicated to diagnosing issues with your media, and the best part is, we offer a FREE initial assessment. Our pricing structure is transparent, with simple flat rates based on the specific problem you're facing. As Australia's most affordable professional data recovery service, we're committed to delivering outstanding value. Our team will devise a comprehensive action plan to retrieve your valuable files. Once we've identified the root cause of the problem with your drive, we'll provide you with all the necessary details for a secure and successful data recovery. Through our direct access to cutting-edge diagnostic equipment from leading manufacturers, we possess the ability to pinpoint the precise issues affecting your device or media. With years of experience under our belt, we're well-equipped to handle any data recovery challenge that comes our way. Our laboratory is equipped with the finest tools available worldwide, setting us apart from your average local computer repair store and giving our dedicated data recovery service a significant advantage for achieving successful outcomes.

What is your Success Rate?

When it comes to professional data recovery, rest assured that our success rate is exceptionally high. The vast majority of cases can be successfully recovered, bringing you peace of mind. Even the most challenging scenarios arise when dealing with low-quality, inexpensive media that has endured significant damage. However, we have a remarkable track record of retrieving data from these difficult cases. In fact, our expertise has been trusted by high-profile court cases, esteemed celebrities, government entities, businesses, and the professional IT industry. Our proven ability to deliver successful outcomes in such critical situations is a testament to our unwavering commitment to excellence in data recovery.

How much does Hard Drive Data Recovery Cost?

Zero Alpha is Australia's lowest price PROFESSIONAL data recovery service. We do a free assessment. Once we know what is wrong with your drive we can tell you how much it will cost and how long it will take to recover your data. We were the FIRST Company in Australia to be officially certified in data recovery.

View All Prices »

Free Initial Assessment

Our staff are highly experienced to diagnose the problem with your media. We have all manufacturers diagnostic equipment and can determine what is wrong with your drive. The initial assessment is free and only takes us 5 minutes to test your drive.












$495 + $495


Our data recovery prices are simple flat rates. We quote based on the problem with the drive. Level 1 & 2 is for software issues and Level 3 & 4 is for hardware problems. Depending on how bad your drive is will depend on which price you will get quoted. Most of our prices are no data no pay. This means that in a rare situations, if we do not get data back from a drive then we do not charge for the service. Our Level 4 has an upfront non refundable data recovery attempt fee. This price is for drives that require spare parts that need to be replaced inside our clean room. It covers the cost of all resources required to give the drive the best chance of success. It also means that we do not take short cuts on the quality of service. An inexperienced recovery service will try to short cut these necessary expenses. All our prices include goods and services tax. We also have Australia's largest spare parts inventory which is available to our competitors.

How long does data recovery take?


1 to 4 Weeks Average


Rapid ASAP

Rapid response including afterhours


Why choose Zero Alpha Data Recovery?

Experience matters! Professional data recovery service since 1999
We have the World's most advanced data recovery technology
Lowest priced affordable data recovery in Australia.
Most preferred data recovery company for Home, Business & Government
If it stores data we can help regardless of the problem
100% Aussie owned & operated.
We give an honest FREE appraisal of your hard drive
We're not just computer science nerds at Zero Alpha, our team is fun and passionate about what we do.
First company in Australia officially certified in data recovery technology
University qualified in computer science.

Ready to start the data recovery process?

zero alpha data recovery

Submit a job and get your data back now!

Step 1: Drop off or post your drive. For deliveries please use padding and a box.
Step 2: Free Evaluation & Quote
Step 3: Return your files

HDD Data Recovery Examples & Brands


Yes, we provide professional, secure data recovery services. Call us on 1300 001 211.

Yes. We specialise in Seagate data recovery and have all of Seagate's high end equipment to successfully recover a seagate drive.

Yes. We specialise in Western Digital hard drive data recovery. Also known as WD. We have special western digital equipment to recover data from WD drives.

Yes. We specialise in Toshiba hard drive data recovery. If your Toshiba drive is not detecting give us a call on 1300 001 211

Yes. We specialise in Hitachi hard drive data recovery. 

Yes. We can recover data from external hard drives. 

We are Australia's lowest priced professional data recovery service. We quote off a simple flat rate pricing table depending on the problem with your drive. If you find a cheaper quote anywhere else please call us on 1300 001 211 so we can beat it.

Yes. Our HDD data recovery service can assist with all brands and types of drives.

Our Clients

recovering data from a bank server


Reserve Bank of Australia
Server Data Recovery

police data recovery


Queensland Police Service
Criminal Investigation Branch
High Profile Forensic data recovery

government data recovery


Hospitals, Universities and Education.
Apple & Windows Server RAID recovery.
Fire & Emergency Services.

Air Services Australia

Air Traffic Control Tower
Brisbane Airport
Hard disk drive data recovery

journalist data recovery

The Daily Telegraph


Phone Data recovery

tv station data recovery

TV Station

Data recovery for Studios & Producers
of popular TV Shows

brisbane city council data recovery

Brisbane City Council

Data recovery for City Council
Hard drive data recovery

department of veteran affairs data recovery

Department of Veteran Affairs

Hardware data recovery
Compact Flash Card data recovery

destination nsw data recovery

Destination NSW

Data Recovery for tourism NSW
Hard disk data recovery

james cook university data recovery

James Cook University

Townsville Campus
Macbook data recovery

western sydney university data recovery

Western Sydney University

Penrith Campus
Hard drive data recovery

univesity of queensland data recovery

The Univesity of Queensland

Hard disks data recovery
SSD data recovery

charity data recovery

Deadly Connections

Data recovery for charity organisation
Hard drive data recovery

queensland african communities council data recovery

Queensland African Communities Council

Data recovery for non-profit organisation
Usb data recovery

queensland perfoming art centre data recovery

Queensland Perfoming Arts Centre

NAS system data recovery
Data recovery for theatre

queensland fire and emergency services data recovery

Queensland Fire and Emergency Services

Hard disk data recovery
Data recovery for fire and emergency services

southern cross austereo data recovery

Southern Cross Austereo

Data recovery for the largest radio and tv broadcaster in Australia
Hard disk data recovery

kfc data recovery


Data recovery for giant restaurant chain
Hard disk data recovery