HP 2TB SimpleSave External Desktop Data Recovery

The HP 2TB SimpleSave External Desktop is a high-capacity external hard drive engineered for reliable data storage and backup operations. Notably, its standout feature is the one-click backup functionality, streamlining the backup process for users by eliminating the need for intricate setup procedures. Compatible with both Windows and Mac operating systems, the HP SimpleSave External Desktop exhibits platform versatility.

Stored inside the enclosure, the hard drive used is a WD10EARX-00N0YB0 1TB Sata drive with PCB number 2060-771698-004 REV A.

A customer came in for a data recovery job from a HP 2TB SimpleSave External Desktop which had lost power a few years back. Wanting vital files from this device, the customer brought this system into Zero Alpha Data Recovery and the expert engineers were able to identify the problem and extract the files from the system after disassembling this enclosure.

Case Log

15 Jan 2024 - Disassembled enclosure and scanned hard drive in R-studio.