Toshiba 1TB Canvio Connect II Portable Hard Drive

Data Recovery

The Toshiba 1TB Canvio Connect II Portable Hard Drive is a technologically advanced storage solution offering a capacious 1 terabyte capacity within a compact and portable form factor. Using a USB 3.0 connectivity, it facilitates high-speed data transfer, ensuring efficient access to and backup of critical files. The Canvio Connect II integrates advanced features, including the NTI Backup Now EZ™ software, enabling automatic and customizable backups for heightened data protection. Security measures include a password lock feature, enhancing data confidentiality. With its robust design, USB-powered functionality, and compatibility with cloud services, the Canvio Connect II stands out as a sophisticated and versatile choice for users seeking a technically advanced and portable storage solution for their digital assets.

Inside this hard drive enclosure is a Toshiba MQ01UBD100 with PCB number G3448A.

Toshiba 1TB Canvio Connect II Portable Hard Drive

A customer brought in this Toshiba 1TB Canvio external hard drive that was freezing their computer system. The customer was looking for photos stored for many years inside of the hard drive. After being analysed by the specialists at Zero Alpha Data Recovery, they were able to identify the hardware errors inside the hard drive and form a procedure to recover the data inside.

Case Log

18 Jan 2024 - Hard drive freezing system. No clicking and still spinning.