Western Digital WD50NDZW Data Recovery

Zero Alpha offers professional data recovery for Western Digital WD50NDZW hard drives. These 5TB usb portable HDDs are commonly used for backups and everyday storage. Users may face issues such as clicking noises, slow detection, or sudden failure preventing access to data. Our experienced team provides safe recovery solutions, and we accept mail in jobs from any location.

western digital WD50NDZW-11BHVS1 data recovery

WD50NDZW Common Problems

Not detected in Windows or macOS
Drive spins but doesn't appear in File Explorer
USB connector damaged or broken off
Clicking or ticking noises indicating internal failure
Firmware corruption or translator issues
Slow detection or stuck in a USB device loop
Electronic failure on the PCB (2060-800066 or similar)

WD50NDZW-11BHVS Data Recovery Caselog

27Jun24 Clicking hard drive . 8100067 pcb. SED Unlock ROM. Sata Convert. donor is spyglass3.

WD50NDZW-11MR8S1 Data Recovery Caselog

06Apr23: UTILITY ACCESS VIA UART

data recovery from failed Western Digital WD50NDZW-11MR8S1 usb hard drive

Techno mode key
Techno mode key......................... : Techno key error: unexpected error: Drive is not ready
 
HDD Status sector....................... : Ok
 
RAM:
System controller (SoC)................. : 88i1047F0 0x(5450)
HDD Info reading........................ : Ok
Heads number............................ : 10
Cyl Count............................... : 384
 
ROM:
Read ROM................................ : HDDs ROM reading error VSC Command sending error; Device Error Detected: "SED DRIVE LOCKED"
 
Relocations............................. : 0 (0)
 
Service area:
Power up log reading.................... : RAM Table reading error VSC Command sending error; Device Error Detected: "SED DRIVE LOCKED"
SA dir reading (ID)..................... : Ok
Dir items loaded........................ : 0
HDD has been prepared for data recovery
 
SA Access............................... : Copy 0,Copy 1
 
Configuration reading................... : Module ID 02 reading error VSC Command sending error; Device Error Detected: "SED DRIVE LOCKED"
 
Drive ID reading errorr COM PIO data in command sending error Drv error detected 50(00). VSC Err code: 0001

06Apr23: FIRMWARE UNLOCKED

Techno mode key
Techno mode key......................... : Ok
  
HDD Status sector....................... : Ok
 
RAM:
System controller (SoC)................. : 88i1047F0 0x(5450)
HDD Info reading........................ : Ok
Heads number............................ : 10
Cyl Count............................... : 384
 
ROM:
Read ROM................................ : Ok
ROM Data size........................... : 512 Kb
Flash ROM dir reading................... : Ok
Flash ROM dir reading (Ext)............. : Ok (Active)
Modules directory address............... : 800 965
SA regions address...................... : by default
SA regions address (RAM)................ : by default
Module 02 access........................ : Granted
 
SA SPT.................................. : 2136
 
SA Translator loading................... : Ok
SA defects assigned..................... : 10
 
ROM Modules:
ROM version............................. : 02.0AS
ROM F/W version......................... : 0002000A
Overlay F/W version..................... : 02.0BS
Servo F/W version....................... : 03.7B
 
Heads configuration..................... : by map
Heads number............................ : 10
Heads number in use..................... : 10
Switched off heads...................... : No
Heads map............................... : 0,1,2,3,4,5,6,7,8,9
 
Relocations............................. : 0 (2 442)
 
Service area:
Power up log reading.................... : Ok
Dir data................................ : Yes
Permanent overlay....................... : Yes
CFG data................................ : No
SA dir reading (ID)..................... : Ok
Dir items loaded........................ : 656
 
SA Access............................... : Copy 0,Copy 1
 
Configuration reading................... : Ok
CFG tech mode lock...................... : No
Self encryption drive................... : Yes
SED Info read........................... : Ok
Master Password......................... : Yes
User Password........................... : No
SED tech mode lock...................... : No
UA writing.............................. : Granted
 
Resource master copy creation in DB
Read ROM
Into DB folder.......................... : /SpyGlass2/WDC WD50NDZW-11MR8S1 02.01A02 WD-WX52D6158FXK/ROM
ROM Data size........................... : 512 Kb
Ok
 
Read ROM modules
Into DB folder.......................... : /SpyGlass2/WDC WD50NDZW-11MR8S1 02.01A02 WD-WX52D6158FXK/ROM
Module : 0A............................. : Ok
Module : 0B............................. : Ok
Module : 20B............................ : Ok
Module : 181............................ : Ok
Module : 30............................. : Ok
Module : 47............................. : Ok
Module : 0D............................. : Ok
Module : 4F............................. : Ok
Module : 1A2............................ : Ok
Module : 1B6............................ : Ok
Module : 1B0............................ : Ok
 
Reading modules
Into DB folder.......................... : /SpyGlass2/WDC WD50NDZW-11MR8S1 02.01A02 WD-WX52D6158FXK/Modules
Module : 62............................. : Ok
Module : 35............................. : Ok
Module : EF............................. : Ok
Module : 102............................ : Ok
Module : 104............................ : Ok
Module : 106............................ : Ok
Module : 1B8............................ : Ok
Module : 19B............................ : Ok
Module : 123............................ : Ok
Module : 124............................ : Ok
Module : 125............................ : Ok
Module : 126............................ : Ok
Module : D002........................... : Ok
Module : D003........................... : Ok
Module : D004........................... : Ok
Module : D005........................... : Ok
Module : 193............................ : Ok
Module : 194............................ : Ok
Module : 195............................ : Ok
Module : 196............................ : Ok
Module : 18D............................ : Ok
Module : D010........................... : Ok
Module : 18E............................ : Ok
Module : D009........................... : Ok
Module : 52E............................ : Ok
Module : 19C............................ : Ok
Module : D000........................... : Ok
Module : D001........................... : Ok
Module : 127............................ : Ok
Module : D006........................... : Ok
Module : 13A............................ : Ok
Tech On................................. : Techno key error: unexpected error: Operation aborted
Module : 2529........................... : Operation aborted
Module : 2500........................... : Ok
Tech On................................. : Techno key error: unexpected error: Operation aborted
Module : 103............................ : Operation aborted

WD50NDZW-11BCSS0 Data Recovery Caselog

14Jan25: This 5tb hard drive was accidently dropped on a hard floor by the customer. The symptoms are that it spins up and immediatly spins down. The lid was damaged by the spindle on the inside. We replaced the heads and modified the pcb to get data access again. This was a very difficult job and had a lot of files and folders that we successfully recovered.

WD50NDZW-11A8JS1 Clicking Data Recovery Caselog

2May25:The customer mailed in WD Elements SE 5tb hard drive for data recovery. This hard drive was clicking. Inside we could find western digital model WD50NDZW-11A8JS1. PCB number is 2060-810035-000 REV P0.

western-digital WD50NDZW-11A8JS1 clicking data recovery

WD50NDZW-11A8JS1 Stuck Heads Data Recovery Caselog

30Jun25: The customer dropped his hard drive and it sounded like the heads, master head assembly was stuck to the platter.The hard drive is out of WD Elements SE 5 tb enclosure. The hard drive was not detecting. PCB #810035. Stiction release. The hard drive is spinning and sounds ok but not detecting. It is freezing up the computer. Drive was converted to sata and is Spyglass 2 Ultra. Its SED locked but we recovered all the video files.

western digital hard drive WD50NDZW-11A8JS1 data recovery

WD50NDZW-11BCSS1 Data Recovery Caselog

02Jul25: This WD My Passport 5TB was making a clicking sound. We rebuilt the drive with new heads and successfully recovered all the photos and videos. Model: WD50NDZW-11BCSS1. PN: WDBPKJ0050BBK. PCB: 2060-810035-000.

5TB My Passport WD50NDZW-11BCSS0 Clicking Data Recovery Caselog

22Aug25: This 5tb WD My Passport hard drive was dropped and now it makes a scratching stiction sound and stopped working. The drive was made in Feb 2024 with pcb: 2060-810035-000 Rev P0. In the photo you can see that the heads are jammed on the platter when they should be parked on the orange ramp.

wd 5tb my passport stiction wd50ndzw-11bcss0 data recovery

Clicking Sounds WD50NDZW-11BCSS1 Data Recovery Caselog

24Sep25: This 5tb wd 2.5" drive makes clicking sounds when you plug the usb cable in. There was no visible media damage. We replaced the heads with new ones. PCB: 2060-810035-000 Rev P0. We converted the pcb and tried to patch the rom MX25U4032E but got this error message: ROM data corrupt. Sections CS error! Read quality was saved with multimeter accross vcc and gnd of chip while reading on or off. Controller is 88i1054A1 and drive is SED locked.

Family:................................. : SpyGlass3 2.5"
Techno mode key......................... : Ok

HDD Status sector....................... : Ok

RAM:
System controller (SoC)................. : 88i1054A1 (0x5471)
HDD Info reading........................ : Ok
Heads number............................ : 10
Cyl Count............................... : 384

ROM:
Read ROM................................ : Ok
ROM Data size........................... : 512 Kb
Flash ROM dir reading................... : Ok
Flash ROM dir reading (Ext)............. : Ok (Active)
Modules directory address............... : 755 572
SA regions address...................... : by default
SA regions address (RAM)................ : by default
Module 02 access........................ : Granted

WWN..................................... : 50014EE2BFFA129F

SA SPT.................................. : 2016

SA Translator loading................... : Ok
SA defects assigned..................... : 10

ROM Modules:
ROM version............................. : 00.0AB
Module 4F F/W version................... : 0000000A
Overlay F/W version..................... : 00.0BB
Servo F/W version....................... : 03.7T

Heads configuration..................... : by map
Heads number............................ : 10
Heads number in use..................... : 10
Switched off heads...................... : No
Heads map............................... : 0,1,2,3,4,5,6,7,8,9

Relocations............................. : 0 (2 442)
Read ROM DCM............................ : Ok

Power up log reading.................... : Ok
Power up load dir data.................. : Yes
Power up load permovl................... : Yes
Power up load CFG data.................. : Yes

Service area:
SA dir reading (ID)..................... : Ok
Dir items loaded........................ : 646

SA Access............................... : Copy 0,Copy 1

Configuration reading................... : Ok
DLG-II.................................. : Yes
CFG tech mode lock...................... : No
Self encryption drive................... : Yes (Attention! SED mode is active in 02)
SED Info read........................... : Ok
Master Password......................... : Yes
User Password........................... : No
SED tech mode lock...................... : No
UA writing.............................. : Granted

DCM in module 47........................ : ZE
DCM in module 0A........................ : |W|2ZECAM7
DCM in module 02........................ : S|BWL|P2MZHECCRAVMKBUN

To be able to create utilty based DE task, start "Prepare to get UA PBA access"

Drive ready check : Operation aborted
Process terminated!
Process terminated!
ABA 45 290 C:0(1) reading error: unexpected error: Unknown error: Operation aborted
Drive power supply...................... : OFF
Drive power supply...................... : ON
Data verify error detected.............. : Copy 1
Data verify error detected.............. : Copy 1
HDD ID reading.......................... : Ok
Data verify error detected.............. : Copy 1
HDD ID writing.......................... : Ok
Drive power supply...................... : OFF
Drive power supply...................... : ON
Lock UA writing
Reastart the HDD to apply UA writing state
Ok

Drive power supply...................... : OFF
Drive power supply...................... : ON
Drive identification reading ........... : Ok

Reading method.......................... : VSC command (T2 Data read)
Translator data reading................. : Ok
Translator data decode.................. : Ok
Nodes in BAD sectors.................... : 0
Tree root node.......................... : Correct
Update nodes state...................... : Ok
Intersections checking.................. : Completed
Lost area............................... : NONE
Nodes with invalid shingle reference.... : NONE
T2 analysis
Circular references..................... : No
BAD sectors............................. : No
Lost nodes found........................ : No
Lost sectors found...................... : No
Wrong root node......................... : No
There are nodes with wrong data......... : No
Capacity (4k)........................... : 1 220 942 646
Non adressable sectors.................. : 172 187 (0.014%)