Western Digital My Cloud Home Duo Data Recovery

Zero Alpha offers professional data recovery for Western Digital My Cloud Home Duo devices. These network-attached storage (NAS) systems are commonly used for home or small business backups and data sharing. Users may experience issues such as RAID corruption, drive failure, or accidental deletion. We provide expert recovery services and accept mail in jobs from Australia and worldwide.

Western Digital My Cloud Home Duo data recovery

My Cloud Home Duo Common Problems

Failure of one or both internal hard drives in the RAID array
NAS not appearing on the network or becoming inaccessible
Corrupted or deleted shared folders
Firmware or system software corruption
Accidental formatting or initialization of the NAS drives

WD My Cloud Home Duo Data Recovery Caselog

27Oct25: The customer brought in this device for data recovery as he said that system indicated that two hard drives failed. Part Number for NAS: WDBMUT0120JWT-20.

Zero Alpha inspected the device and found that both hard drives were clicking. The hard drives were WD Red NAS with model WD60EFRX-68L0BN1 PCB: 2060-800001-005 REV P1. This system is RAID 1 - mirror.