Seagate ST2000DM001 Data Recovery: Slow and Fast read speeds with loss of readyness

Seagate Problem: Slow and Fast read speeds with loss of readyness

Seagate hard drives with slow reading performance can be frustrating for users, as they can lead to long load times and delays when accessing files. Slow reading performance can be caused by a variety of factors, such as physical damage to the drive, outdated firmware, or bad sectors. Additionally, if the drive is near capacity, it may also lead to slower performance. It is important to address slow reading performance issues promptly, as they can potentially lead to data loss if the drive fails completely. If you are experiencing slow reading performance with a Seagate hard drive, it is recommended to seek the assistance of a professional data recovery service to diagnose and resolve the issue.

HOW TO GET DATA FROM A SEAGATE HARD DRIVE WITH ERRATIC FAST AND SLOW READ SPEEDS

seagate hard drive data recovery with erratic read speeds

Case Example

29 Mar 2023: This hard drive would give a full id but had poor performance reading data. All error correction settings we're turned off in the HDD ID but this did not help. The hard drive would read some areas with high speeds but then constantly hit sections we're it would drop to very low speeds and lose readyness. A heads map was made but it didn't matter which head was turned on the drive would behave the same. The drive would turn on and off but had the same symptoms of slow reading with signs of bad sectors then occasional runs with good clean reading.

The Solution to Poor seagate read performance

22CC 00001D214047 00001D2C83C4 000000.0.0000 000 0568C7.0.0026 0288A5 07FCD 0C225A 0010010000000000 11111111
22CD 00001D214048 00001D2C83C5 000000.0.0000 000 0568C7.0.0027 029533 07FCD 0C2559 0010010000000000 11111111
22CE 00001D214049 00001D2C83C6 000000.0.0000 000 0568C7.0.0028 02A1C1 07FCD 0C2858 0010010000000000 11111111
22CF 00001D21404A 00001D2C83C7 000000.0.0000 000 0568C7.0.0029 02AE4F 07FCD 0C2DE9 0010010000000000 11111111
22D0 00001D22FDA1 00001D2C61C0 000000.0.0000 000 052C6A.3.0063 02179D 06DAA 1C9BB8 0000110000010000 11111111
22D1 00001D22FDA2 00001D2C61C1 000000.0.0000 000 052C6A.3.0064 02242F 06DAA 1CA1B5 0000110000010000 11111111
22D2 00001D22FE6F 00001D2C61C2 000000.0.0000 000 052C6A.3.0065 0230C1 06DAA 1CC9F3 0000110000010000 11111111
22D3 00001D22FE71 00001D2C61C3 000000.0.0000 000 052C6A.3.0066 023D53 06DAA 1CD322 0000110000010000 11111111
F3 T>i4,1,22

F3 T>/7m100

(DOS) File Save

F3 7>/1N1

Clear SMART is completed.
F3 1>
Boot 0x40M
Spin Up
Trans.

Spin Up
SpinOK
(P) SATA Reset

After this solution was performed it was obvious the problem was a bad H1 head. Head H0, 2, 3 were reading ok

HDD family detecting...

Family ID: 58
Selected family......................... : 58, Grenada
Model by ID............................. : ST2000DM001-1CH164

Tech Key...

Requesting FW Pkg ver ........ GPG17C.CCD2.AX0851.CC24

Detecting SA Phys Sct Size...
Result.................................. : 512

Detecting UA Phys Sct Size...
Result.................................. : 4096

Detecting Max Head number...
Phys. heads............................. : 4

Obtaining Saved Mode Pages File information...
Reading Saved Mode Pages...
Parsing Saved Mode Pages...

LBA alignment........................... : 0

Obtaining Registry File information...
Reading Registry File...
Parsing Registry File...

Media Cache
===========
MC : enabled
MC Size : 0x43FBB8
MCMT Ver : MCMTV05

Collecting Sys Files information...
ID Len
===============
0 36 Reserved Defect Table (SA defect table)
1 2 Drive Information File (DIF)
2 16 Performance Parameter File (PPF)
3 7782 Primary Defect File (P-List)
5 4 Manufacturing Information File (MIF)
8 4800
B 1000
C 122880 Serial Port Test Results File (Self Scan Log)
D 160
E 432 Data Integrity Check (DIC), HEAD 0
F 223 DIC Dummy File
13 8 Disc Registry File (settings, security, etc)
15 100 BGMS File (Directed Offline Scan)
16 2
17 40
19 24 Log File
1A 33 Log File
1B 1 Log File
1C 9
1D 128 Physical Overlay File 0
1E 128 Physical Overlay File 1
22 80 Drive Self Test (DST), Head 0
23 80 Drive Self Test (DST), Head 1
24 80 Drive Self Test (DST), Head 2
25 80 Drive Self Test (DST), Head 3
2A 9 Saved Mode Pages (HDD settings)
2B 10118 R/W Operating Parameters (translator, etc)
2C 432 Data Integrity Check (DIC), HEAD 1
2D 432 Data Integrity Check (DIC), HEAD 2
2E 432 Data Integrity Check (DIC), HEAD 3
33 4576
34 640 Packed CONGEN XML definition
39 8192
3A 4
3D 3072 Disc firmware container 1
3E 3072 Disc firmware container 2
3F 4576 SED parameters
40 7 SED parameters
41 2180 SED parameters
42 4096 ST Ovl
43 10241 Defect list report file
44 1357032 BIG file
45 226172 BIG file
46 226172 BIG file
47 226172 BIG file
48 226172 BIG file
49 226172 BIG file
4A 226172 BIG file
4B 8192
Collecting Sys File Infos completed

Collecting DT Infos...
ROM:
ID MemOffs Len
===========================
0 40030200 40944 Read Adaptive Parameters File (RAP)
1 40030000 512 Controller Adaptive Parameters File (CAP)
4 1D400 7168 Servo Adaptive Parameter File (SAP)
40002000 13288
total 20456
5 6C000 81920 Servo Firmware Table
A 25CC88 1024 Seek Profile
13 40128EA8 1440 Dependent Zone Table for User Area
14 40129448 120 Dependent Zone Table for System Area
15 0 524288 Flash ROM
1D 40030220 424 VBAR Configuration File
1E 400305B8 4016 Zone Format Parameters File
26 401269D8 9424
27 401267E0 504

RAM:
ID MemOffs Len
===========================
0 40030200 40944 Read Adaptive Parameters File (RAP)
1 40030000 512 Controller Adaptive Parameters File (CAP)
2 400303C8 496 Zone Table
4 1D400 7168 Servo Adaptive Parameter File (SAP)
40002000 13288
total 20456
5 6C000 81920 Servo Firmware Table
6 CFBC40 81964 Servo Flaw Table
A 25CC88 1024 Seek Profile
13 40128EA8 1440 Dependent Zone Table for User Area
14 40129448 120 Dependent Zone Table for System Area
15 0 524288 Flash ROM
16 40030200 32 Drive Configuration Table
17 400319A0 2016 Temperature Control Configuration
1D 40030220 424 VBAR Configuration File
1E 400305B8 4016 Zone Format Parameters File
1F 4032C8B8 4500 RW working user preamp table
20 4032DA50 150 RW working system preamp table
26 401269D8 9424
27 401267E0 504

Collecting DT Infos completed

System Files I/O method detection... ATA(direct)

Reading autotuning buffer............... Ok
Buff Root FAT searching in RAM......... Ok
Searching module table in RAM... ....... Ok
Searching DT table(RAM, WR) in RAM...... Ok
Searching DT table(RAM, RD) in RAM...... Ok
Searching volume 0 file table in RAM.... Ok
Searching volume 1/2 file table in RAM... Ok
Searching volume 3 file table in RAM.... Ok
Searching volume 4/5 file table in RAM... Ok
Request for volume 9/A file allocation table in RAM Ok
Searching SMP RAM FID in RAM............ Ok
Searching Non Resident G-List FID in RAM Ok
Searching CFW OVL FID in RAM............ Ok
Search for DBA Base in RAM.............. Ok
Search for RW Sys File DBA in RAM....... Ok
Search for MCMT RAM FD in RAM........... Error
Drive power supply...................... : OFF
Drive power supply...................... : ON
Drive identification reading ........... : Drive ID reading errorr HDD Redynes timeout (10000)

Drive power supply...................... : OFF
Drive power supply...................... : ON

Test : Edit HDD ID
NO SATA Connection
Drive power supply...................... : OFF
Drive power supply...................... : ON

Test : Edit HDD ID
Obtaining Saved Mode Pages File information...
Reading Saved Mode Pages...
Parsing Saved Mode Pages...
Obtaining Registry File information...
Reading Registry File...
Parsing Registry File...
HDD power supply switching OFF/ON...
Writing Saved Mode Pages...
Verification............................ : Ok
Writing Registry File...
Verification............................ : Ok
HDD power supply switching OFF/ON...
Drive power supply...................... : OFF
Drive power supply...................... : ON

Test : HDD resources backup
Folder: D:\PC3000\!Profiles\SgF3\Grenada\ST2000DM001-1CH164-CC24-Z1E267MV\Data\SABackup\

Saving ROM to profile folder
File : D:\PC3000\!Profiles\SgF3\Grenada\ST2000DM001-1CH164-CC24-Z1E267MV\Data\SABackup\ROM\ROM_Z1E267MV_0D040716.bin
Result.................................. : Ok

Reading modules to profile folder
Folder: PC3000\!Profiles\SgF3\Grenada\ST2000DM001-1CH164-CC24-Z1E267MV\Data\SABackup\ModDir\

Will be skipped : 000C, 000E, 000F, 0022, 0023, 0024, 0025, 002C, 002D, 002E, 0044, 0045, 0046, 0047, 0048, 0049, 004A

Module 0000, Reserved Defect Table (SA defect table).................. : Ok
Module 0001, Drive Information File (DIF)............................. : Ok
Module 0002, Performance Parameter File (PPF)......................... : Ok
Module 0003, Primary Defect File (P-List)............................. : Ok
Module 0005, Manufacturing Information File (MIF)..................... : Ok
Module 0008........................................................... : Ok
Module 000B........................................................... : Ok
Module 000D........................................................... : Ok
Module 0013, Disc Registry File (settings, security, etc)............. : Ok
Module 0015, BGMS File (Directed Offline Scan)........................ : Ok
Module 0016........................................................... : Ok
Module 0017........................................................... : Ok
Module 0019, Log File................................................. : Ok
Module 001A, Log File................................................. : Ok
Module 001B, Log File................................................. : Ok
Module 001C........................................................... : Ok
Module 001D, Physical Overlay File 0.................................. : Ok
Module 001E, Physical Overlay File 1.................................. : Ok
Module 002A, Saved Mode Pages (HDD settings).......................... : Ok
Module 002B, R/W Operating Parameters (translator, etc)............... : Ok
Module 0033........................................................... : Ok
Module 0034, Packed CONGEN XML definition............................. : Ok
Module 0039........................................................... : Ok
Module 003A........................................................... : Ok
Module 003D, Disc firmware container 1................................ : Ok
Module 003E, Disc firmware container 2................................ : Ok
Module 003F, SED parameters........................................... : Ok
Module 0040, SED parameters........................................... : Ok
Module 0041, SED parameters........................................... : Ok
Module 0042, ST Ovl................................................... : Ok
Module 0043, Defect list report file.................................. : Ok
Module 004B........................................................... : Ok
Modules reading process completed

Reading HDD ID pages list...
Reading HDD ID pages...
ID Page 00............................................................ : Ok
ID Page 01............................................................ : Ok
ID Page 02............................................................ : Ok
ID Page 03............................................................ : Ok
ID Page 04............................................................ : Ok
ID Page 08............................................................ : Ok
ID Page 09............................................................ : Ok
ID Page 0A............................................................ : Ok
ID Page 0B............................................................ : Ok
ID Page 0C............................................................ : Ok
ID Page 0D............................................................ : Ok
ID Page 0E............................................................ : Ok
ID Page 0F............................................................ : Ok

Reading System Files to profile folder
Folder: D:\PC3000\!Profiles\SgF3\Grenada\ST2000DM001-1CH164-CC24-Z1E267MV\Data\SABackup\SysFiles\
Copies : 0 1

Sys File FC00A000(0), Reserved Defect Table (SA defect table)......... : Ok
Sys File FC00A000(1), Reserved Defect Table (SA defect table)......... : Ok
Sys File FC00D203(0).................................................. : Ok
Sys File FC00D203(1).................................................. : Ok
Sys File FC00E20D(0), Disc firmware container 1....................... : Ok
Sys File FC00E20D(1), Disc firmware container 1....................... : Ok
Sys File FC00F20E(0), Disc firmware container 2....................... : Ok
Sys File FC00F20E(1), Disc firmware container 2....................... : Ok
Sys File FC00B32C(0), Packed CONGEN XML definition.................... : Ok
Sys File FC00B32C(1), Packed CONGEN XML definition.................... : Ok
Sys File FC00C32D(0).................................................. : Ok
Sys File FC00C32D(1).................................................. : Ok
Sys File FC35101B(0), Primary Defect File (P-List).................... : Ok
Sys File FC35101B(1), Primary Defect File (P-List).................... : Ok
Sys File FC358028(0), R/W Operating Parameters (translator, etc)...... : Ok
Sys File FC358028(1), R/W Operating Parameters (translator, etc)...... : Ok
Sys File FC35A035(0), Non Resident G-List............................. : Ok
Sys File FC35A035(1), Non Resident G-List............................. : Ok
Sys File FC35B036(0).................................................. : Ok
Sys File FC35B036(1).................................................. : Ok
Sys File FC35E061(0).................................................. : Ok
Sys File FC35E061(1).................................................. : Ok
Sys File FC3AB070(0).................................................. : Ok
Sys File FC3AB070(1).................................................. : Ok
Sys File FC360100(0), Physical Overlay File 0......................... : Ok
Sys File FC360100(1), Physical Overlay File 0......................... : Ok
Sys File FC361101(0), Physical Overlay File 1......................... : Ok
Sys File FC361101(1), Physical Overlay File 1......................... : Ok
Sys File FC362102(0).................................................. : Ok
Sys File FC362102(1).................................................. : Ok
Sys File FC363103(0).................................................. : Ok
Sys File FC363103(1).................................................. : Ok
Sys File FC364104(0).................................................. : Ok
Sys File FC364104(1).................................................. : Ok
Sys File FC365105(0).................................................. : Ok
Sys File FC365105(1).................................................. : Ok
Sys File FC366106(0).................................................. : Ok
Sys File FC366106(1).................................................. : Ok
Sys File FC367107(0).................................................. : Ok
Sys File FC367107(1).................................................. : Ok
Sys File FC368108(0).................................................. : Ok
Sys File FC368108(1).................................................. : Ok
Sys File FC369109(0).................................................. : Ok
Sys File FC369109(1).................................................. : Ok
Sys File FC36A10A(0).................................................. : Ok
Sys File FC36A10A(1).................................................. : Ok
Sys File FC36B10B(0).................................................. : Ok
Sys File FC36B10B(1).................................................. : Ok
Sys File FC36C10C(0).................................................. : Ok
Sys File FC36C10C(1).................................................. : Ok
Sys File FC36D10D(0).................................................. : Ok
Sys File FC36D10D(1).................................................. : Ok
Sys File FC36E110(0).................................................. : Ok
Sys File FC36E110(1).................................................. : Ok
Sys File FC3911D1(0), SED parameters.................................. : Ok
Sys File FC3911D1(1), SED parameters.................................. : Ok
Sys File FC3941D2(0), SED parameters.................................. : Ok
Sys File FC3941D2(1), SED parameters.................................. : Ok
Sys File FC37F30A(0), Disc Registry File (settings, security, etc).... : Ok
Sys File FC37F30A(1), Disc Registry File (settings, security, etc).... : Ok
Sys File FC3AA346(0).................................................. : Ok
Sys File FC3AA346(1).................................................. : Ok
System Files reading process completed

Reading loader data to folder (LDR)
Scanning LOD files...
Reading ROM...
ATA, DT
Parsing container segment....... Flash ROM image
WARNING! Segment header check sum is invalid!
Segment: GLOB_FLASH_DIR
Parsing segment....... GLOB_FLASH_DIR
End parsing segment... GLOB_FLASH_DIR
Segment: BOOTFW_CONT_0
Parsing container segment....... BOOTFW_CONT_0
Segment: BOOTFW_DIR
Parsing segment....... BOOTFW_DIR
End parsing segment... BOOTFW_DIR
Segment: GENERAL_DATA
Parsing segment....... GENERAL_DATA
End parsing segment... GENERAL_DATA
Segment: IAP
Parsing segment....... IAP
End parsing segment... IAP
Segment: BOOTFW
Parsing segment....... BOOTFW
End parsing segment... BOOTFW
Segment: SFW
Parsing segment....... SFW
End parsing segment... SFW
Segment: SHELL
Parsing segment....... SHELL
End parsing segment... SHELL
End parsing container segment... BOOTFW_CONT_0
Segment: UDS_BFW
Parsing segment....... UDS_BFW
Segment: BOOTFLOADER
Parsing segment....... BOOTFLOADER
End parsing segment... BOOTFLOADER
Segment: GLOB_FLASH_DIR
Parsing segment....... GLOB_FLASH_DIR
End parsing segment... GLOB_FLASH_DIR
Segment: BOOTFW_CONT_1
Parsing container segment....... BOOTFW_CONT_1
Segment: BOOTFW_DIR
Parsing segment....... BOOTFW_DIR
End parsing segment... BOOTFW_DIR
Segment: GENERAL_DATA
Parsing segment....... GENERAL_DATA
End parsing segment... GENERAL_DATA
Segment: IAP
Parsing segment....... IAP
End parsing segment... IAP
Segment: BOOTFW
Parsing segment....... BOOTFW
End parsing segment... BOOTFW
Segment: SFW
Parsing segment....... SFW
End parsing segment... SFW
Segment: SHELL
Parsing segment....... SHELL
End parsing segment... SHELL
End parsing container segment... BOOTFW_CONT_1
Segment: SAP
Parsing segment....... SAP
End parsing segment... SAP
Segment: RAP
Parsing segment....... RAP
End parsing segment... RAP
Segment: CAP
Parsing segment....... CAP
End parsing segment... CAP
End parsing container segment... Flash ROM image
reading file FC360100...
Importing: Overlay ID = 00
reading file FC361101...
Importing: Overlay ID = 01
reading file FC362102...
reading file FC363103...
Importing: Overlay ID = 04
reading file FC364104...
Importing: Overlay ID = 05
reading file FC365105...
reading file FC366106...
reading file FC37D16D...
LOD.0(DFW.0)...
Appending: Global Flash Dir
reading file FC00E20D...

Disk FW
=======
Parsing container segment....... Flash ROM image
Segment: CUSTFW
Parsing segment....... CUSTFW
End parsing segment... CUSTFW
End parsing container segment... Flash ROM image

Image Info
==========
Image size............... : 1572864

QNR Revisions:
Flash ROM image.......... : 0

CODE info
#########
Bank 0
ProdType................. : GPG1.CCD2
Controller FW Rev........ : 08241254
Customer Release......... : CC24
Changelist............... : 00481239
Build date / time........ : 8/24/2012 12:54:08 PM
Package Global ID........ : 00188399
Package Builder ID....... :
Build Rev................ :
Package Rev.............. : AX0851
Pkg P/N.................. : 100714017
Servo FW................. : C7E5 / ---- / ---- / ----
Package Version.......... : GPG17C.CCD2.AX0851.CC24
Pkg CFW Ver.............. : GPG1.CCD2.00481239.00188399

Appending: Disk FW / CFW Overlay
Appending overlays...
LOD.1(DFW.1)...
Appending: Global Flash Dir
reading file FC00F20E...

Disk FW
=======
Parsing container segment....... Flash ROM image
Segment: CUSTFW
Parsing segment....... CUSTFW
End parsing segment... CUSTFW
End parsing container segment... Flash ROM image

Image Info
==========
Image size............... : 1572864

QNR Revisions:
Flash ROM image.......... : 0

CODE info
#########
Bank 0
ProdType................. : GPG1.CCD2
Controller FW Rev........ : 08241254
Customer Release......... : CC24
Changelist............... : 00481239
Build date / time........ : 8/24/2012 12:54:08 PM
Package Global ID........ : 00188399
Package Builder ID....... :
Build Rev................ :
Package Rev.............. : AX0851
Pkg P/N.................. : 100714017
Servo FW................. : C7E5 / ---- / ---- / ----
Package Version.......... : GPG17C.CCD2.AX0851.CC24
Pkg CFW Ver.............. : GPG1.CCD2.00481239.00188399

Appending: Disk FW / CFW Overlay
Appending overlays...

Backup of service information completed

Drive power supply...................... : OFF
Drive power supply...................... : ON
Drive identification reading ........... : Ok