Seagate ST1000DM003 Data Recovery

Zero Alpha offers professional data recovery for Seagate ST1000DM003 hard drives. This desktop HDD 1TB capacity is widely used but can suffer from issues such as clicking noises, drive not being detected, slow access, or sudden failure. These problems are often related to firmware faults, PCB damage, or internal mechanical wear. We accept mail in jobs from Australia and worldwide.

seagate st1000dm003 1tb hard drive data recovery 1sb102 hph4

Common Problems with Seagate ST1000DM003

  • Clicking or knocking noises from head failure
  • Drive not detected by BIOS or operating system
  • Firmware corruption or lock-up
  • Sudden power loss causing internal damage
  • Rapid development of bad sectors
  • Extremely slow or freezing performance
  • PCB (circuit board) failure
  • Translator or system area issues
  • Media damage from head crash
  • Frequent SMART errors indicating failure

ST1000DM003 Barracuda 1000gb Not Detecting Data Recovery Caselog

20May26: Seagate Barracuda 1000gb hard drive, Model: ST1000DM003 was mailed in for data recovery because its not detecting in the customers computer. We found the firmware was bricked from a hardware issue and show you how we repaired it to get all the files and folders back. PN: 1CH162-501, FW: CC44, PCB: 100687658 REV C. We fixed smp, backed up firmware and recovered all the customers files and folders.

Boot 0x40M
 Spin Up
 Trans.

 Spin Up
SpinOK
(P) SATA Reset

ASCII Diag mode

F3 T>
 MCMainPOR: Start: 
 User Data Base  0043D318
 Check MCMT Version: Current
MC026: Reconstruction: MCMT Reconstruction Start
 [RSRS] 0897
MC024: Reconstruction: Completed:
[MCMTWS] Tail/Head 0897 0897
 MCMainPOR: MCTStateFlags 0000002A  MCStateFlags 00400041  Tms 000000C2
 
SP200: MSPMainPOR Start
 MSP MainPOR: 00003000  Tms 000000C2  00000071  00000141
 MSP MainPOR: Complete 
 
 
6Gb Max Speed lowered to 3Gb for Intel bug
Send Status: COMRESET seen


Seagate ST1000DM003 1TB 1SB102-022 HPH4 Data Recovery Case Log

18Dec23: This hard drive was damaged during a lightning storm. The hard drive is unresponsive with no SATA output at all. The PCB is also unresponsive. TVS was removed but the PCB remained faulty. The ROM chip is marked 25S81, which is the first time we have seen this used with a Seagate drive and we think it is a 1MB ROM chip. Checking the data showed obvious corruption because the CRC16 checksum was invalid. We solved this case using a 100774000 REV A PCB that we had available.

seagate 100774000 rev d pcb data recovery

8May24: Tested the drive; it identified slowly but came ready (MRB). The next time it was powered, it remained busy for about 5 minutes before identifying. Grenada family.

Model: ST1000DM003-1CH162
Firmware: CC47
Capacity: 1,000GB (1,953,525,168 sectors)

Switching HDD power supply ON
Family ID by HDD ID: 58
Selected Family ID: 58
Selected family......................... : 58, Grenada
Model by ID............................. : ST1000DM003-1CH162

Tech Key...

Requesting FW Pkg ver ........ GPG17B.CCD4.DC0CAL.CC47

Detecting SA Phys Sct Size...
Result.................................. : 512

Detecting UA Phys Sct Size...
Result.................................. : 4096

Detecting Max Head number...
Phys. heads............................. : 2

Obtaining Saved Mode Pages File information...
Reading Saved Mode Pages...
Parsing Saved Mode Pages...
SMP Dbl: 0x3C001000 - 0x0001FFFF (0x0000000F)

LBA alignment........................... : 0

Obtaining Registry File information...
Reading Registry File...
Parsing Registry File...

Media Cache
===========
MC       : enabled
MC Size  : 0x4419D0
MCMT Ver : MCMTV05

Collecting Sys Files information...
 ID        Len
===============
  0         36   Reserved Defect Table (SA defect table)
  1          2   Drive Information File (DIF)
  2         16   Performance Parameter File (PPF)
  3       7782   Primary Defect File (P-List)
  5          4   Manufacturing Information File (MIF)
  8       4800
  B       1000
  C     122880   Serial Port Test Results File (Self Scan Log)
  D        160
  E        432   Data Integrity Check (DIC), HEAD 0
  F        223   DIC Dummy File
 13          8   Disc Registry File (settings, security, etc)
 15        100   BGMS File (Directed Offline Scan)
 16          2
 17         40
 19         24   Log File
 1A         33   Log File
 1B          1   Log File
 1C          9
 1D        128   Physical Overlay File 0
 1E        128   Physical Overlay File 1
 22         80   Drive Self Test (DST), Head 0
 23         80   Drive Self Test (DST), Head 1
 2A          9   Saved Mode Pages (HDD settings)
 2B      10118   R/W Operating Parameters (translator, etc)
 2C        432   Data Integrity Check (DIC), HEAD 1
 33       4576
 34        640   Packed CONGEN XML definition
 39       8192
 3A          4
 3D       3072   Disc firmware container 1
 3E       3072   Disc firmware container 2
 3F       4576   SED parameters
 40          7   SED parameters
 41       2180   SED parameters
 42       4096   ST Ovl
 43      10241   Defect list report file
 44     807106   BIG file
 45     226172   BIG file
 46     226172   BIG file
 47     177064   BIG file
 48     177064   BIG file
 49        317   BIG file
 4A        317   BIG file
 4B       8192
 4F      14336
 51      18432
 52       1024
 53       8192
 54    3984384

Collecting Sys File Infos completed

Collecting DT Infos...

ROM:
 ID     MemOffs       Len
===========================
  0    40030200     40944   Read Adaptive Parameters File (RAP)
  1    40030000       512   Controller Adaptive Parameters File (CAP)
  4       1D400      7168   Servo Adaptive Parameter File (SAP)
          40002000   13288
                  total 20456
  5       6C000     81920   Servo Firmware Table
  A      25EA50      1024   Seek Profile
 13    40139408      1440   Dependent Zone Table for User Area
 14    401399A8       120   Dependent Zone Table for System Area
 15           0    524288   Flash ROM
 1D    40030220       424   VBAR Configuration File
 1E    400305B8      4016   Zone Format Parameters File
 26    40136F38      9424
 27    40136D40       504

RAM:
 ID     MemOffs       Len
===========================
 0     40030200    40944   RAP
 1     40030000      512   CAP
 2     400303C8      496   Zone Table
 4        1D400     7168   SAP
 5        6C000    81920   Servo Firmware Table
 6      1915C40    81964   Servo Flaw Table
 A       25EA50     1024   Seek Profile
13     40139408     1440   Dependent Zone Table for User Area
14     401399A8      120   Dependent Zone Table for System Area
15            0   524288   Flash ROM
16     40030200       32   Drive Configuration Table
17     400319A0     2016   Temperature Control Configuration
1D     40030220      424   VBAR Configuration File
1E     400305B8     4016   Zone Format Parameters File
1F     4032C8E8     4500   RW working user preamp table
20     4032DA80      150   RW working system preamp table
26     40136F38     9424
27     40136D40      504

Collecting DT Infos completed

System Files I/O method detection... ATA(direct)

Reading autotuning buffer...............   Ok
Buff Root FAT searching in RAM.........   Ok
Searching module table in RAM.........   Ok
Searching DT table(RAM, WR) in RAM....   Ok
Searching DT table(RAM, RD) in RAM....   Ok
Searching volume 0 file table in RAM..   Ok
Searching volume 1/2 file table.......   Ok
Searching volume 3 file table.........   Ok
Searching volume 4/5 file table.......   Ok
Request for volume 9/A file allocation table in RAM   Ok
Searching SMP RAM FID in RAM..........   Ok
Searching Non Resident G-List FID....   Ok
Searching CFW OVL FID in RAM..........   Ok
Search for DBA Base in RAM............   Ok
Search for RW Sys File DBA in RAM.....   Ok
Search for MCMT RAM FD in RAM.........   Error


ST1000DM003 1ER162-501 1000GB Data Recovery Case Log

08Jan26: This 1000GB Seagate hard drive was mailed in from Mackay QLD for data recovery. The drive clicks when powered on. PCB: 100749730 Rev A. With head 0 enabled, the drive identifies fully, but enabling head 1 causes clicking. After unlocking the ROM, the error changed to:

No HOST FIS - ReadyStatusFlags 0002A1A1

Platter inspection showed media damage on head 1. We replaced the heads and recovered approximately 50% of the data.