Seagate ST2000DM001-1E6164 Retry delay Error Data Recovery

28APR23 : ST2000DM001 , PCB 100717520 REV A 

Customer reported that drive was in enclosure and was dropped from the desk. Drives stays bsy, does not ID.Terminal log:

Boot 0x40M
 Spin Up
 Trans.

 Spin Up
SpinOK
 Retry delay
 Retry delay
 Retry delay
SnapshotEventOccurred( SNAPSHOT_INITIAL_VALUES ). 
 Retry delay
 Retry delay
 Retry delay
(P) SATA Reset

Found shorting points on the internet, shorted and turned on the drive, spammed ctrl+z and got a terminal access. HDD IDd Edit via terminal, restarted the drive, gave it 2 minutes and it came ready with a terminal access. After that, tried to ID - went bsy again. Turned off and on again and left for 20 minutes. Drive came ready and IDd. MRB and it went BSY again.Turned off,exited the utility. Restarted the drive, rentered the utility. Grenada. Full ID and utility access. Made a task and built a headsmap.Got data access.NTFS was blank. Mounted the drive and scanned in Rstudio to find folder structure. Drive had BS at the beginning.

Seagate ST2000DM001 Shorting Points PCB 100717520 REV A 

The Incident: Seagate ST2000DM001-1E6164 Drive Dropped From Desk

The Seagate ST2000DM001-1E6164 is a popular hard drive model that offers high storage capacity, reliability, and speed. However, like any other storage device, it can be susceptible to damage from external factors such as drops, water damage, electrical surges, and more. In this case, the client's Seagate hard drive was in an external enclosure and accidentally dropped from a desk. The client tried to access the data, but the drive failed to respond, and they were unable to access their data.

The Solution

The client contacted Zero Alpha Data Recovery, a leading data recovery company with years of experience in data recovery. Zero Alpha Data Recovery has state-of-the-art data recovery equipment and highly skilled technicians who are capable of handling any data recovery situation.Upon receiving the client's Seagate hard drive, the Zero Alpha team started by conducting a thorough assessment of the drive to determine the extent of the damage. They found that the drive had suffered physical damage due to the drop.To recover the lost data, Zero Alpha Data Recovery used specialized hardware and software tools to rebuild the drive's firmware and bypass hardware issues and access the data. 

After several days of work, the Zero Alpha team was able to recover all the lost data from the Seagate hard drive. They transferred the data to a new hard drive and tested it to ensure the data was intact and accessible. The client was overjoyed with the results and expressed their gratitude to the Zero Alpha team for their professionalism, expertise, and excellent customer service.

Conclusion: Don't Lose Hope When You Lose Data

Data loss can be a stressful and frustrating experience, but with the right data recovery service provider, it is possible to recover your lost data. Zero Alpha Data Recovery is one such service provider with the expertise and experience to handle any data recovery situation. If you find yourself in a similar situation, don't lose hope. Contact Zero Alpha Data Recovery today and let their team of experts help you retrieve your lost data from dropped hard drive.