Seagate ST2000LM007 2TB Mobile HDD Data Recovery
Seagate ST2000LM007 2TB Mobile HDD data recovery service. As with any technology, unexpected issues can arise, leading to the need for data recovery. In this article, we will explore common problems associated with the Seagate ST2000LM007 2TB Mobile HDD and discuss the data recovery solutions available.
Understanding the Seagate ST2000LM007 2TB Mobile HDD
Before delving into data recovery, it's essential to understand the drive itself. The Seagate ST2000LM007 is a 2TB mobile hard drive designed for laptops and other portable devices. It features a 2.5-inch form factor, making it compact and easy to carry. While these drives are reliable, they are not immune to issues that can compromise your data.
Common Problems with Seagate ST2000LM007 2TB Seagate Back Up Slim
1. Physical Damage
Physical damage is a leading cause of data loss in hard drives. This can result from accidents, such as dropping the drive, exposure to extreme temperatures, or even water damage. When a Seagate ST2000LM007 drive suffers physical damage, it may become unresponsive or produce clicking or grinding sounds.
2. Logical Issues
Logical problems can occur due to file system errors, corrupt partitions, or malware. These issues can render the drive inaccessible or lead to data corruption.
3. Firmware Problems
Firmware is the software that controls the hard drive's operations. If the firmware becomes corrupted, the drive may fail to initialize or be detected by the computer.
4. Bad Sectors
Over time, hard drives may develop bad sectors, which are areas on the disk that are no longer readable. This can lead to data loss when critical files reside in these damaged sectors.
5. Accidental Deletion
Sometimes, data loss occurs due to human error. Files or partitions can be unintentionally deleted, and without a backup, recovery becomes necessary.
Data Recovery Solutions
When faced with data loss on your Seagate ST2000LM007 2TB Mobile HDD, several data recovery solutions are available, depending on the nature of the problem:
1. Professional Data Recovery Services
For physically damaged drives, or if you're uncertain about the cause of the issue, it's often best to seek professional data recovery services. These experts have the tools and expertise to recover data from severely damaged drives. They can repair or replace damaged components and extract the data.
2. Software-Based Recovery
If the problem is logical, such as accidental deletion or a corrupt file system, you can use data recovery software. These programs are designed to scan the drive, identify recoverable files, and restore them. Popular options include Recuva, EaseUS Data Recovery Wizard, and TestDisk.
3. Firmware Repair
Firmware issues can sometimes be resolved by updating or repairing the drive's firmware. However, this process can be complex and should be done carefully to avoid further damage. Consult with a professional if you suspect firmware problems.
4. Repairing Bad Sectors
Repairing bad sectors involves marking them as unusable and recovering data from unaffected areas of the drive. This is typically done using specialized software or commands.
5. Preventative Measures
The best approach to data recovery is, of course, prevention. Regularly back up your data to an external source to minimize the impact of data loss. Implementing robust security measures can also help prevent malware-related data loss.
In conclusion, the Seagate ST2000LM007 2TB Mobile HDD is a reliable and capacious storage solution. However, users should be aware of the potential problems that can lead to data loss. Understanding these issues and knowing the appropriate data recovery solutions can help safeguard your valuable data and ensure a smoother recovery process when problems arise. Whether you choose to go the professional route or attempt a software-based recovery, your data's safety is paramount.
ST2000LM007 1R8174-570 Data Recovery Case Log
This hard drive was being used in a mac when sudden restart was done. The owner said that they did not bump or drop this drive but unfortunately it was making a beeping sound on power up. Zero Alpha inspected that the inside master head assembly had been damaged. The heads were dislodged causing a very strong resistive stiction. We have years of experience recovering from this type of scenario. We were able to return all data.
Model : ST2000LM007-1R8174
Serial : ZDZKRDZP
Firmware : EB01
Capacity : 2 TB (3 907 029 168)
AF Rosewood
Seagate 3EEAP8-500 expansion HDD 2TB data recovery plastic cover
Data Recovery Case Log
Switching HDD power supply ON
Family ID by HDD ID: AF
Selected Family ID: AF
Selected family......................... : AF, Rosewood_AF
Model by ID............................. : ST2000LM007-1R8174
Loading default settings!
Use the options dialog to review and save utility settings.
Then press OK!
Family default settings loading!
Tech Key...
Requesting FW Pkg ver ........ R1AEA069E.SDM4.650003.EB01
Detecting SA Phys Sct Size...
Result.................................. : 4096
Detecting UA Phys Sct Size...
Result.................................. : 4096
Detecting Max Head number...
Phys. heads............................. : 4
Obtaining Saved Mode Pages File information...
Reading Saved Mode Pages...
Parsing Saved Mode Pages...
SMP Dbl: 0x3C001000 - 0x0001FFFF (0x0000000F)
LBA alignment........................... : 0
Obtaining Registry File information...
Reading Registry File...
Parsing Registry File...
Media Cache
===========
MC : enabled
MC Size : 0x0
MC MCMT Ver is unavailable!!!
Collecting Sys Files information...
ID Len
===============
0 40 Reserved Defect Table (SA defect table)
1 8 Drive Information File (DIF)
2 16 Performance Parameter File (PPF)
3 7800 Primary Defect File (P-List)
5 8 Manufacturing Information File (MIF)
8 4800
B 1000
C 122880 Serial Port Test Results File (Self Scan Log)
D 160
E 432 Data Integrity Check (DIC), HEAD 0
F 224 DIC Dummy File
13 8 Disc Registry File (settings, security, etc)
15 128 BGMS File (Directed Offline Scan)
16 8
17 40
19 32 Log File
1A 40 Log File
1B 8 Log File
1C 16
1D 128 Physical Overlay File 0
1E 128 Physical Overlay File 1
20 384 Physical Overlay File 3
21 256 Physical Overlay File 4
22 80 Drive Self Test (DST), Head 0
23 80 Drive Self Test (DST), Head 1
24 80 Drive Self Test (DST), Head 2
25 80 Drive Self Test (DST), Head 3
2A 16 Saved Mode Pages (HDD settings)
2B 2008 R/W Operating Parameters (translator, etc)
2C 432 Data Integrity Check (DIC), HEAD 1
2D 432 Data Integrity Check (DIC), HEAD 2
2E 432 Data Integrity Check (DIC), HEAD 3
33 4576
34 640 Packed CONGEN XML definition
37 6800
3A 8
3C 616
3D 3584 Disc firmware container 1
3E 3584 Disc firmware container 2
3F 4576 SED parameters
40 184 SED parameters
41 2184 SED parameters
42 4096 ST Ovl
43 5128 Defect list report file
44 2240120 BIG file
45 1785856 BIG file
46 302752 BIG file
47 142368 BIG file
48 592 BIG file
49 232 BIG file
4A 8320 BIG file
4B 4352
4F 8192
50 30560 MCMT
52 8
58 12800
5C 2048
Collecting Sys File Infos completed
Collecting DT Infos...
ROM:
ID MemOffs Len
===========================
0 80400000 230400 Read Adaptive Parameters File (RAP)
1 80439400 512 Controller Adaptive Parameters File (CAP)
4 118B00 8192 Servo Adaptive Parameter File (SAP)
80000000 16
total 8208
A 475BF4 1024 Seek Profile
13 80459CD8 2448 Dependent Zone Table for User Area
14 8045F670 32 Dependent Zone Table for System Area
15 0 1048576 Flash ROM
1D 80400020 5000 VBAR Configuration File
1E 804028A8 9680 Zone Format Parameters File
26 80452E28 28336
27 80452D08 288
RAM:
ID MemOffs Len
===========================
0 80400000 230400 Read Adaptive Parameters File (RAP)
1 80439400 512 Controller Adaptive Parameters File (CAP)
2 804013A8 4832 Zone Table
4 118B00 8192 Servo Adaptive Parameter File (SAP)
80000000 16
total 8208
6 19D44E0 81940 Servo Flaw Table
A 475BF4 1024 Seek Profile
13 80459CD8 2448 Dependent Zone Table for User Area
14 8045F670 32 Dependent Zone Table for System Area
15 0 1048576 Flash ROM
16 80400000 32 Drive Configuration Table
17 804061A8 4848 Temperature Control Configuration
1D 80400020 5000 VBAR Configuration File
1E 804028A8 9680 Zone Format Parameters File
1F 80840B80 17136 RW working user preamp table
20 80844E70 112 RW working system preamp table
22 81638000 692224
25 816E1000 315392
26 80452E28 28336
27 80452D08 288
28 815E5000 327680
39 80D6DB80 2228224
3E 8045C1F0 13440
3F 8045F690 480
Collecting DT Infos completed
System Files I/O method detection... ATA(direct)
Reading autotuning buffer............... Ok
Buff Root FAT searching in RAM......... Ok
Searching module table in RAM... ....... Ok
Searching DT table(RAM, WR) in RAM...... Ok
Searching DT table(RAM, RD) in RAM...... Ok
Searching volume 0 file table in RAM.... Ok
Searching volume 1/2 file table in RAM... Ok
Searching volume 3 file table in RAM.... Ok
Searching volume 4/5 file table in RAM... Ok
Request for volume 9/A file allocation table in RAM Ok
Searching SMP RAM FID in RAM............ Ok
Searching Non Resident G-List FID in RAM Ok
Searching CFW OVL FID in RAM............ Ok
Search for DBA Base in RAM.............. Ok
Search for RW Sys File DBA in RAM....... Ok
Search for MCMT RAM FD in RAM........... Ok
Terminal Output
Boot0x80M
TCC:001B
Tech Unlock Handshake: 0x0CD6705A
Reply:
QB
Rst0x80M
T:0x0000 0x3FFFFFFF
FTU
TCC:001B:0023 EMCDataErr:00000014
PrgF
(P)SATAReset
RAWOFF
PASS
Bothcopyissame!LPCDisc=011D0A7FDD0025
6GbMaxSpeedloweredto3GbforIntelbug
SendStatus:COMRESETseen
CSpd=3Gbps
FIS34
IDLE1
VC0
XI2
VC1
VC2Up
IDLE1
VC0
XI2
VC1
VC2Up
IDLE1
VC0
XI2
VC1
VC2Up
IDLE1
VC0
XI2
VC1
VC2Up
IDLE1
VC0
XI2
VC1
VC2Up
IDLE2
VC0
VC1
VC2Up
XI2
TCC:001C:0020 EMCDataErr:00000000
FAFH_TRIGGER_POWER_UP
IDLE2
VC0
13Nov2023: Drive ID, it was not reading,could not run logic test or check SMART. Went BSY.
Model : ST2000LM007-1R8174
Serial : WDZQ....
Firmware : EB01
Capacity : 2 TB (3 907 029 168)
Switching HDD power supply ON
Family ID by HDD ID: AF
Selected Family ID: AF
Selected family......................... : AF, Rosewood_AF
Model by ID............................. : ST2000LM007-1R8174
Loading default settings!
Use the options dialog to review and save utility settings.
Then press OK!
Family default settings loading!
Tech Key...
HDD Redynes timeout (10000)
Drive power supply...................... : OFF
Drive power supply...................... : ON
Drive power supply...................... : OFF
Drive power supply...................... : ON
Logical scan
****************************************************************
Initial LBA............................. : 0
Final LBA............................... : 3 907 029 167
Data exchange mode...................... : UDMA133
Surface verification.................... : Yes
Random read............................. : No
Writing................................. : No
Reading................................. : No
HDD cache RAM test...................... : No
Scan direction.......................... : Forward
Pass count.............................. : 1
Save defects............................ : No
Don`t search sector where error occured. : No
HDD timeout............................. : 200 ms.
One LBA commands timeout................ : 30 ms.
****************************************************************
Pass.................................... : 1
Test.................................... : Surface verification
ERROR! LBA : 0 Verify sectors error HDD Redynes timeout (10030)
Hard reset sending : Operation aborted
Hard reset sending : Operation aborted
Hard reset sending : Operation aborted
Drive power supply...................... : ON
Drive power restart : Operation aborted
Error scenario.......................... : Failed. Process terminated!
Status.................................. : Skip
Test execution has been interrupted
Duration................................ : 0:00:37
Logical scan
****************************************************************
Initial LBA............................. : 0
Final LBA............................... : 3 907 029 167
Data exchange mode...................... : UDMA133
Surface verification.................... : Yes
Random read............................. : No
Writing................................. : No
Reading................................. : No
HDD cache RAM test...................... : No
Scan direction.......................... : Forward
Pass count.............................. : 1
Save defects............................ : No
Don`t search sector where error occured. : No
HDD timeout............................. : 200 ms.
One LBA commands timeout................ : 30 ms.
****************************************************************
Pass.................................... : 1
Test.................................... : Surface verification
ERROR! LBA : 0 Verify sectors error HDD Redynes timeout (10030)
ERROR! LBA : 0 Verify sectors error HDD Redynes timeout (10030)
Hard reset sending : Operation aborted
Hard reset sending : Operation aborted
Drive power restart : Operation aborted
Error scenario.......................... : Failed. Process terminated!
Status.................................. : Skip
Test execution has been interrupted
Duration................................ : 0:00:39
Drive power supply...................... : OFF
Terminal:
Boot0x80M
TCC:001C
QB
Rst0x80M
FTU
TCC:001C:0021 EMCDataErr:00000019
PrgF
(P)SATAReset
RAWOFF
PASS
Primaryislatest!-00000001
[MCMTW_DSW]Secondary-000294CB
StartingLBAofRWRequest=000C15DF14Length=00000A09
ProcessRWError-Read-atLBA000C15DF17SenseCode=43110081Out:
InitiateMarkPendingReallocateRequestfordisc_lba:000C15DF17CHS:00024E37.03.0003
PrgF!
LPCDisc=000C15DF250146
MSReadFails:60AEF8A0,00005048
DSC PASS
PrgF
PrgF!
PrgF
PrgF
6GbMaxSpeedloweredto3GbforIntelbug
SendStatus:COMRESETseen
CSpd=3Gbps
FIS34CFDtwk57->54CFDtwk54->4BCFDtwk57->54CFDtwk54->51CFDtwk51->48
StartingLBAofRWRequest=000C15EA8CLength=00000A09
ProcessRWError-Read-atLBA000C15F07CSenseCode=43160080ProcessRC:00000000,00000000SkipLen:00000000ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0180,0185,015ARetryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:
0035XfrLen:02DEUnrecovSectorCount:0035,0034,0279Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0129Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorC
ount:0035,0034,0278Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0128Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0278Retryerror
:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0128Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0278Retryerror:44030094ReadContinuous:0C15F
048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0128Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0278Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54Total
Entries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0128Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0279Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnreco
vSectorCount:0186,0185,0129Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0278Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0128Re
tryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0034,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0279Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0129Retryerror:44030094ReadContinuo
us:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0278Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0128Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54-
>51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0279Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0129Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02
DEUnrecovSectorCount:0035,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0279Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0129Retryerror:44030094ReadContinuou:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0034,0034
,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0278Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0128Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0294Retryerror:44030094ReadC
ontinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0279Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0129Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECF
Dtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0277Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,027ARetryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0129Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035Xf
rLen:02DEUnrecovSectorCount:0035,0034,0277Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,027ARetryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0129Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0034,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0
035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0278Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0128Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030
094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0279Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0129Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0034,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,00
0002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0279Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0129Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen
:02DEUnrecovSectorCount:0035,0034,0278Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0128Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,
0034,0279Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0129Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0279Retryerror:44030094R
eadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0129Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0278Retryerror:44030094ReadContinuous:0C15F048,000002
DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0128Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0034,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0279Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:01
86XfrLen:02DEUnrecovSectorCount:0186,0185,0129Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0279Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCou
nt:0186,0185,0129Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0034,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0279Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0129Retryerror:4
4030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0034,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0279Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0129Retryerror:44030094ReadContinuous:0C15F04
8,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0034,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0279Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,012ARetryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEn
tries:0035XfrLen:02DEUnrecovSectorCount:0033,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0278Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0128Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovS
ectorCount:0035,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0279Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0129Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0294Retr
yerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0279Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0129Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0034,0034,0294Retryerror:44030094ReadContinuous
:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0279Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0129Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->4
8TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0276Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0278Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0128Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DE
UnrecovSectorCount:0035,0034,0277Retryerror:44030094ReadContinuous:0C15F048,000002DETotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,027ARetryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk57->54TotalEntries:0186XfrLen:02DEUnrecovSectorCount:0186,0185,0129Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk54->51TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,0294Retryerror:44030094ReadContinuous:0C15F048,000002DECFDtwk51->48TotalEntries:0035XfrLen:02DEUnrecovSectorCount:0035,0034,
0276Retryerror:44030094ReadContinuous:0C15F048,
ST2000LM007-1R8174 Data Recovery Case Log
14Dec23: Drive was dropped. This drive will ID occasionally but with clicking sounds. This hard drive was manufactured in October 2016. Tech mode patched. New heads but same symtoms in terminal:
Rst 0x80MSrv DETCR init 0x0000
FAIL Servo Op=06DF Resp=0007
06DF 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0000 0001 0000 0001 0008 0000 0000 0000 0EFF 0000 0000 0000 0000 0000 1A7E 0973 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 000C
DSC FAIL
RECOV Servo Op=0095 Resp=0005
These photos show how much damage was done with a large scratch in the middle and outside of the hard drive. Also known as media damage.
ST2000LM007-1R8174 Data Recovery Case Log
11Dec23: Drive makes clicking/scratching sounds, 0003 and 0007 servo fails in terminal. Needs head swap.
12Dec23: MHA swap. Drive sounds really bad, but eventually gets a full ID. MRB. Imaged some data, but drive no longer reads. Rosewood A5.
13Dec23: Applied DWF solution (clear fault state in RAM). Drive reads again, imaged more data. After repowering, drive IDs with 0 capacity (translator/MCMT issue). The donor heads cannot write to SA, will require another head swap.
18Dec23: MHA swap. Drive sounds much better with these heads. Heads are able to write to the SA. Edit SMP. Write back working translator, MCMT system files to copy 0. Needs DWF solution again, then we're back to getting a full ID. Imaged several hundred gigabytes of data.
Boot 0x80M
Tech Unlock Handshake: 0x8C390704
Reply:
Rst 0x80M
T:0x000 0x69801AE2Srv DETCR init 0x0000
FTU
Update Capacity and Save
(P) SATA Reset
RAW OFF
RECOV Servo Op=0195 Resp=0005
RECOV Servo Op=06DF Resp=0005
DSC PASS
RECOV Servo Op=0195 Resp=0005
RECOV Servo Op=0095 Resp=0005
PASS
EDAC Value = 0000000000007CF6
EDAC Value = 0000000000007CF6
RECOV Servo Op=0195 Resp=0005
DOS: MAGIC CONFIG NUMBER MISMATCH
(DOS) File Save
RECOV Servo Op=00A5 Resp=0005
v0008qv0008qv0008qPass Wrst Ct: 0000 SU: FFFFFFFF NT: 00000000 OT: 00000000
(DOS Table) Worst Count: 00000000 At SU: FFFFFFFF NT: 00000000 OT: 00000000
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
MCMT table is corrupted
RECOV Servo Op=0195 Resp=0005
PrgF
(MC POR Duration): 0000000DFF
Intel 6G->3G
Send Status: COMRESET seen
CSpd= 3Gbps
(S) SATA Reset
Send Status: COMRESET seen
CSpd= 3Gbps
(H) SATA Reset
SSPSaveSettings
SSPRestoreSettings
Send Status: COMRESET seen
CSpd= 3Gbps
Set Transfer Mode selected
Ultra DMA selected
Set Transfer Mode selected
RECOV Servo Op=0395 Resp=0005
RSMFault Source = 0080GROSS*
RSMFault Source = 0080GROSS*
RSMFault Source = 0080GROSS*
RSMFault Source = 0080GROSS*
RSMFault Source = 0080GROSS*
ST2000LM007-1R8174 Data Recovery Case Log
22Jan24: Drive comes ready with full ID. Goes BSY when attempting to access SA or DA via ATA. System files can be accessed via terminal.
22Jan24: Comes ready and works immediately after editing SMP. Full SA and DA access.
Boot 0x80M
Tech Unlock Handshake: 0xB47F5B41
Reply:
Rst 0x80M
T:0x000 0x300569D0Srv DETCR init 0x0000
FTU
(P) SATA Reset
RAW OFF
PASS
(DOS Table) Worst Count: 00000C22 At SU: 00004AEE NT: 00000000 OT: 00000002
Starting LBA of RW Request=0015E11FEF Length=00000234
ProcessRWError -Read- at LBA 0015E11FEF Sense Code=43110081
ProcessRecoveryComp-2
ERC TO exceeded, orig value in us:FFFFFFFF
MS Read Fails: AF08FF78,000011A0
(MC POR Duration): 0000000229
Intel 6G->3G
Send Status: COMRESET seen
CSpd= 3Gbps
DSC
Starting LBA of RW Request=0015E0EF77 Length=000011A0
ProcessRWError -Read- at LBA 0015E0F019 Sense Code=43110081Out: [PRA]!
[...]
Starting LBA of RW Request=0015E0EF77 Length=000011A0
ProcessRWError -Read- at LBA 0015E0FFB4 Sense Code=43110081Out: [PRA]!
Starting LBA of RW Request=0015E0EF77 Length=000011A0
ProcessRWError -Read- at LBA 0015E0FFBA Sense Code=43110081Out: [PRA]!
Starting LBA of RW Request=0015E0EF77 Length=000011A0
ProcessRWError -Read- at LBA 0015E0FFBB Sense Code=43110081Out: [PRA]!
[ScrubRemove]!
[ScrubRemove]!
[ScrubRemove]!
[...]
[ScrubRemove]!
[ScrubRemove]!
(DOS) File Save Pass Wrst Ct: 0C22 SU: 00004AEE NT: 00000000 OT: 00000002
Starting LBA of RW Request=0010A7814E Length=00001392
ProcessRWError -Read- at LBA 0010A7819D Sense Code=43110081Out: [PRA]!
Starting LBA of RW Request=0010A7814E Length=00001392
ProcessRWError -Read- at LBA 0010A7819E Sense Code=43110081Out: [PRA]!
Starting LBA of RW Request=0010A7814E Length=00001392
ProcessRWError -Read- at LBA 0010A7819F Sense Code=43110081Out: [PRA]!
RSMFault Source = 0080GROSS*GROSS*
Starting LBA of RW Request=0010A7814E Length=00001392
ProcessRWError -Read- at LBA 0010A78761 Sense Code=43110081Out: [PRA]!
Starting LBA of RW Request=0010A7814E Length=00001392
ProcessRWError -Read- at LBA 0010A78762 Sense Code=43110081Out: [PRA]!
Starting LBA of RW Request=0010A7814E Length=00001392
ProcessRWError -Read- at LBA 0010A78763 Sense Code=43110081
Hd 2 Err Blk 10A78763 BER pre 0.000000
Out: [PRA]!
[...]
Starting LBA of RW Request=0018A83453 Length=00000E79
ProcessRWError -Read- at LBA 0018A8345D Sense Code=43110081
Hd 2 Err Blk 18A8345D BER pre 0.000000
Out: [PRA]!
Starting LBA of RW Request=0018A83453 Length=00000E79
ProcessRWError -Read- at LBA 0018A8345E Sense Code=43110081Out: [PRA]!
RSMFault Source = 0080GROSS*
Starting LBA of RW Request=0018A83453 Length=00000E79
ProcessRWError -Read- at LBA 0018A83792 Sense Code=43110081Out: [PRA]!
Starting LBA of RW Request=0018A83453 Length=00000E79
ProcessRWError -Read- at LBA 0018A83793 Sense Code=43110081Out: [PRA]!
Starting LBA of RW Request=0018A83453 Length=00000E79
ProcessRWError -Read- at LBA 0018A83794 Sense Code=43110081Out: [PRA]!
[ScrubRemove]!
[ScrubRemove]!
[ScrubRemove]!
[ScrubRemove]!
[ScrubRemove]!
[ScrubRemove]!
[ScrubRemove]!
[ScrubRemove]!
[ScrubRemove]!
[ScrubRemove]!
[ScrubRemove]!
[ScrubRemove]!
[ScrubRemove]!
[ScrubRemove]!
(DOS) File Save Pass Wrst Ct: 0DBE SU: 0009A2B5 NT: 00000000 OT: 00000002
MCMT Save:Pass
Dither*
Dither*
Dither*
Dither*
Dither*
Dither*
Dither*
Dither
01March24: Beeping drive,sounded like stiction. Inspected the drive inside: 2 heads sliders were stuck to the platter.We were able to remove from the top platter,second one is invisble,heads looked destroyed. It was a stiction. A bit of MD near ramp,but not much.
Head vendor.............. : default; Flags.................... : 1A09 ; Preamp type.............. : 0000
MHA SWAP. Beeped,clicked,span down.
Model : ST2000LM007-1R8174
Serial : WDZNNMJF
Firmware : EB01
Capacity : 0 MB (- 1)
Terminal Output:
Boot0x80M
FAILServoOp=0100Resp=0003
01000001000000010000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
ResponseFrame18C0008D0821FCC000080000000000000F470000000000000000000000000FB600000000000000000000000000000000000000000000000000000000000000000001Loop=007F
FAILServoOp=00DFResp=0007
00DF0000000100050000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
ResponseFrame26752936FFFD00010000C0A400A8FFAE00000001000000000000000000000FB600000000000000000000000000000000000000000000000000000000000000000002
04000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
0101106C000000110000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
0501002B000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
01012432000000110000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
FindBadHeads0004
FAILServoOp=0100Resp=0003
01000001000000010000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
ResponseFrame1E0000960821EA00000800000000000011F7000100000004000000001AAA120100000000000000000000000000000000000000000000000000000000000000000002Loop=007F
RECOVServoOp=0095Resp=0005Motor startedHeads loaded
RECOVServoOp=0095Resp=0005
ST2000LM007-1R8174 Data Recovery Case Log
17April24: Drive comes ready with 0 capacity in ID. Applied tech mode unlock patch by removing ROM chip, reading, patching, writing to a donor chip, and soldering it back on. Boot ROM mode is locked on this drive (PCB is 100835923 REV B. 100835923 REV A isn't locked, but swapping ROM contents doesn't work). Terminal output indicates translator issues (vol 3 fid 28). Fixed translator and wrote back to drive (after verifying that the heads can write in SA!). Drive has full ID and full DA access after repowering. All client data imaged at max read speed.