SanDisk 256GB Ultra Dual Drive USB Type-C SDDDC2-256G-G46 Data Recovery

Zero Alpha Data Recovery engineers are experts in hardware and software problems in USB's with type A or type C connections. The SanDisk SDDDC2-256G-G46 256GB Ultra Dual Drive USB Type-C is a versatile and compact storage solution designed for seamless file transfer between various devices. With its dual-interface design, this drive features both USB Type-C and USB Type-A connectors, allowing for effortless connectivity with modern smartphones, tablets, laptops, and older devices. The 256GB capacity provides ample space for storing a vast array of files, including high-resolution photos, videos, and documents. Its sleek and durable build ensures that it can withstand everyday wear and tear while maintaining high-speed data transfer rates for quick and efficient file access. Ideal for users who need a reliable, portable solution for managing and backing up their digital content, the SanDisk Ultra Dual Drive offers both convenience and performance in a compact package.

Common Issues

• Compatibility Issues: Despite its dual-interface design, users may experience compatibility problems with certain devices, especially older hardware or non-standard USB ports. While it supports both USB Type-C and Type-A, the drive's performance can be inconsistent if the device does not fully support these standards.

• Data Transfer Speed Variability: Although the drive is marketed for high-speed transfers, actual performance can vary based on the device it's connected to and the type of files being transferred. Users might find that speeds are slower than expected, particularly when dealing with large files or when using older USB ports.

• Driver or Software Issues: Some users may face issues with drivers or software required for the drive to function properly. This can lead to problems with recognizing the drive or accessing data. Keeping the operating system and any necessary drivers updated can help mitigate this problem.

• Physical Durability: While the drive is generally robust, the dual connectors can be susceptible to wear and tear over time, especially if frequently plugged and unplugged. This could potentially lead to loose connections or physical damage.

• Data Corruption: As with any storage device, there is a risk of data corruption, which can be caused by improper ejection, power loss during data transfer, or even software glitches. Regular backups and safely removing the drive can help reduce this risk.

• Capacity Reporting Issues: Some users have reported discrepancies in reported capacity, where the drive may appear to have less available space than advertised. This can often be addressed by reformatting the drive or checking for firmware update.

Smoke from USB drive Case Log

12Aug24 - A customer has reported an issue with their SanDisk Ultra Dual Drive USB Type-C, which is equipped with both USB Type-A and USB Type-C connectors. The customer was using the drive to store crucial files from an Adobe suite, including Photoshop and After Effects projects, as well as videos and photos from a project. Unfortunately, one of the two drives began emitting smoke, prompting the immediate removal of the second drive, which was in use and contained important data. Since then, the second drive has failed to be recognised in Drive Management, or any other utility; it does not even attempt to read or show any power. The drive currently shows 0 amps when connected, suggesting a potential hardware failure. The customer is seeking assistance to recover the data and understand the extent of the damage.

Zero Alpha Professionals conducted a thorough examination after the drive failed to be recognized and displayed no power. Upon disassembly, the team discovered that the drive contained a monolith USB architecture, which means it uses a single, integrated chip for both USB Type-A and USB Type-C functionalities rather than separate components.