Western Digital 2TB  WD20EARS-00MVWB0 Data Recovery

The Western Digital WD20EARS-00MVWB0 is part of WD's Caviar Green series, designed for energy efficiency and quiet operation. It features a substantial 2TB storage capacity, making it a popular choice for both personal and professional use. Despite its robust design, this model, like any hard drive, can encounter issues leading to data inaccessibility.

WD20EARS-00MVWB0 data recovery

Common Issues Leading to Data Inaccessibility

Several factors can cause a WD20EARS-00MVWB0 drive to stop reading:

  1. Physical Damage: Dropping the drive or experiencing a power surge can lead to physical damage, affecting the drive's ability to function.
  2. Firmware Corruption: Firmware is the software that enables the hardware to communicate with your computer. If this gets corrupted, the drive might not be recognized by your system.
  3. Mechanical Failures: Issues such as a stuck read/write head, spindle motor failure, or worn-out components can prevent the drive from spinning up correctly.
  4. Logical Errors: File system corruption, accidental deletion, or virus attacks can also render the drive unreadable.

WD20EARS-00MVWB0 pcb 2060-771698-002 rev a data recovery

pcb 2060-771698-002 REV A

Our Data Recovery Process

At Zero Alpha Data Recovery, we follow a meticulous and thorough process to recover data from your WD20EARS-00MVWB0 drive:

1. Initial Assessment

The first step involves a comprehensive assessment of your drive to determine the extent and nature of the problem. Our technicians use specialized tools to diagnose whether the issue is physical, firmware-related, mechanical, or logical.

2. Clean Room Evaluation

For drives with physical or mechanical damage, we conduct an in-depth evaluation in our state-of-the-art clean room environment. This controlled setting ensures that the drive's sensitive components are not exposed to dust or static electricity, which could cause further damage.

3. Data Extraction

Depending on the diagnosis, we use advanced data extraction techniques tailored to the specific issue:

  • For Physical Damage: We may need to replace damaged components or use proprietary tools to stabilize the drive temporarily for data extraction.
  • For Firmware Issues: Our experts can repair or replace the corrupted firmware to make the drive readable again.
  • For Mechanical Failures: Specialized equipment allows us to carefully extract data from mechanically failed drives.
  • For Logical Errors: We employ sophisticated software to recover data from corrupted file systems or deleted partitions.

4. Data Verification and Delivery

Once the data is recovered, we perform a thorough verification to ensure its integrity. After confirmation, the recovered data is transferred to a secure storage device and delivered to you in a format of your choice.

Why Choose Zero Alpha Data Recovery?

Expertise and Experience

Our team comprises seasoned professionals with extensive experience in data recovery from a wide range of storage devices, including Western Digital drives. We stay abreast of the latest advancements in data recovery technology to provide you with the best possible service.

Advanced Tools and Facilities

Our clean room and state-of-the-art tools enable us to handle even the most challenging recovery scenarios. We invest in cutting-edge technology to ensure high success rates and data integrity.

Customer-Centric Approach

We understand the emotional and practical value of your data. Our customer-centric approach ensures transparent communication, quick turnaround times, and utmost confidentiality.

No Data, No Charge Policy

We stand by our commitment to successful data recovery. If we are unable to recover your data, you won’t be charged for our services.

Conclusion

If your Western Digital 2TB WD20EARS-00MVWB0 drive has stopped reading, don’t panic. Zero Alpha Data Recovery is here to help. With our expertise, advanced tools, and customer-focused approach, we strive to recover your invaluable data efficiently and securely. Contact us today to learn more about our services and how we can assist you in your data recovery needs.

Data Recovery Log

3June24: IDs, MRB, SMART shows no problem,however the drive can not read anything during logic test. Customer said that the drive was clicking before.

Model : WDC WD20EARS-00MVWB0
Serial : WD-WCAZA7412720
Firmware : 51.0AB51
Capacity : 2 TB (3 907 029 168)

Family:................................. : Sadle G6 
Techno mode key......................... : Ok
 
HDD Status sector....................... : Ok
 
RAM:
System controller (SoC)................. : 88i9146B2 0x(7412)
HDD Info reading........................ : Ok
Heads number............................ : 6
Cyl Count............................... : 256
 
ROM:
Read ROM................................ : Ok
ROM Data size........................... : 256 Kb
Flash ROM dir reading................... : Ok
Flash ROM dir reading (Ext)............. : Ok (Active)
Modules directory address............... : 377 653
SA regions address...................... : by default
SA regions address (RAM)................ : by default
Module 02 access........................ : Granted
 
SA SPT.................................. : 1979
 
SA Translator loading................... : Ok
SA defects assigned..................... : 1
 
ROM Modules:
ROM version............................. : 25.12E
Module 4F F/W version................... : 00250012
Overlay F/W version..................... : 25.13E
Servo F/W version....................... : 0B.36
 
Heads configuration..................... : by map
Heads number............................ : 6
Heads number in use..................... : 6
Switched off heads...................... : No
Heads map............................... : 0,1,2,5,6,7
 
Relocations............................. : 0 (1 460)
Read ROM DCM............................ : Ok
 
Power up log reading.................... : Ok
Power up load dir data.................. : Yes
Power up load permovl................... : Yes
Power up load CFG data.................. : Yes
----+------+--------+----------+----------+---------------------------------------------------------------
 NN | Step |   Time |    Flags |     Info | Description                                                   
----+------+--------+----------+----------+---------------------------------------------------------------
 50 |  405 | 8.82 s | E028FF7E | 610453E4 | ACTUATOR_INIT(DISK SERVO ACTUATOR AI FATAL ERROR)             
 53 |  400 | 9.37 s | E028FF7E | 51045463 | LOW_LEVEL_CALIB_SERVO(SERVO ERROR CODE BASE SvirAFCCalF)      
 54 |  208 | 9.37 s | E028FF7E | 51045463 | OVL_POWERUP_SERVO_CAL_DONE(SERVO ERROR CODE BASE SvirAFCCalF) 
----+------+--------+----------+----------+---------------------------------------------------------------
 
Service area:
SA dir reading (ID)..................... : Ok
Dir items loaded........................ : 428
 
SA Access............................... : Copy 0,Copy 1
 
Configuration reading................... : Ok
CFG tech mode lock...................... : No
Self encryption drive................... : No
Master Password......................... : has not been set
User Password........................... : has not been set
 
DCM in module 47........................ : C9
DCM in module 0A........................ : |T|FC9VHFT
DCM in module 02........................ : S|BTLNPFMCH9CVRHVFKJUM

Heads test
Cylinder to test........................ : -32
Heads to test........................... : 0,1,2,5,6,7
Test every head......................... : no more then 1 min.
Head 0.................................. : Ok
Head 1.................................. : Ok
Head 2.................................. : Error R : 20 test time (60 sec) expired
Tech On................................. : Techno key error: unexpected error: Operation aborted
Head 5.................................. : Error R : 2
Head 6.................................. : Error R : 19 test time (60 sec) expired
Head 7.................................. : Error R : 1