Western Digital WD20EARS Data Recovery

We offer professional data recovery services for Western Digital WD20EARS hard drives. Whether your drive has become unreadable, is clicking, or just not showing up, our experts are here to help. We accept mail-in jobs Australia-wide for fast and secure recovery solutions.

Western Digital WD20EARS Common Problems

• Drive spins but is not detected by the system
• Frequent freezing or timeout when accessing data
• Clicking or beeping noises caused by head crash
• Corrupt firmware causing drive lockup
• PCB failure due to power surge or overheating
• Drive visible but data inaccessible or file system appears raw

pcb 2060-771698-002 REV A

Western Digital WD20EARS Models

• WD20EARS-00MVWB0
• WD20EARS-00S8B1
• WD20EARS-00J2GB0
• WD20EARS-32MVWB0

Data Recovery Case Log

17June2024: Drive spins up and sounds OK, but has errors in utility initialisation. ACTUATOR_INIT(DISK SERVO ACTUATOR AI FATAL ERROR). This error appears to mean that there is an issue with one or more heads. We have SA access, but attempting to access the DA with usual ATA commands results in ABR errors. If we modify our read settings to use the utility and configure decryption (as this drive is SED) then we can access DA with the good heads. Only H3 was bad, so 83% of the data was successfully imaged prior to head swap.
19June2024: After head swap, imaged the rest of the data.

20June2024: Patient has full ID, ACTUATOR_INIT(DISK SERVO ACTUATOR AI FATAL ERROR). H4 is bad, other's are OK. Once again will be able to image 83% of data before changing heads.

WD20EARS-00S8B1 Data Recovery Case Log

17Oct23: WD20EARS-00S8B1 was mailed in for data recovery. It was not showing an ID but we were able to recover all the files again.

PCB 2060-771642-001 REV P1